Bellagio Hotel & Casino

07/02/2008 Posted by Louicif

I ate there once and had non-stop diahrea for five days.There are swarms of flying critters over every food bend and if you are planning on destroying your digestive system, this is the place to go. You must first pay an outrageous fee for the terrible food though. The food also smells like the trash in the trash bend.

Pros: The food is over priced in the buffet

Cons: The food is guaranteed to give you the diahrea, perhaps anothe form of digestive problems

0 out of 1 people found this review helpful

06/15/2008 Posted by mapleou

my husband and i stayed here in june 2005. i expected more from this hotel before arrival. we stayed in the spa tower and it was great. we was very pleased with the room. the bathrooms was very spacious. the beds was to die for. but there customer service at the casino was very unproffesional. i always thought travelers checks was the safe was to go. but they were only a headache. we were treated like thefts. they acted liked as if they were stolen. and we had id and the reciept where we bought them from our bank. the next day i called with a complaint, needless to say that was a 2 hour run a round until i finally got the head casino manager on the phone and then he told me to come down to the caged he would cash them for me. so i did, and guest who was the there. the same person that didnt want to cash them for me. so i persided to ask for the manager that i talk to on the phone and he was right around the corner. so then he cash my travelers checks and then called her into office. after all that all they offered me was a limo to the hotel. i think if you are not a high roller they act like they dont care about your business.

Pros: rooms and bathrooms, prime rest. eat there year prior

Cons: customer service

12/25/2007 Posted by mjtr2007

I am writing this review from the hotel room. First let me just say how unimpressed I was at the hotel and the service. Checkin - Checkin took more than 30 mins. After a long 9 hour drive from San Francisco the last thing we wanted to do was wait another 30 mins to checkin to the hotel room. The lines were terribly long and there weren't enough staff to check people in. Once we were finally checked in, we had to walk through the casino in order to get to the hotel room. With such a crowded lobby and casino you can just imagine what a hassle this was! Room - The room is very dated. The television set is a 27 inch Philips flat screen (notice not flat panel). One door panel of the TV cabinet was missing and they just left the screw and bolt dangling. Again is this really 5 diamond? I've stayed in many hotels all over the world and this is the first time I've ever seen this! There were markings on the walls - just wear and tear I guess over the years. There were two chairs in the room which looked very dingy and worn. And to top it off one corner of the room smelled like trash! Bathroom - The bathroom is very spacious and nicely decorated. There is both a bath tub and a shower stall (the drain in the shower stall was clogged!). There is only one sink however. Overall, I had such high expectations for this hotel and had a very disappointing experience here. In all honesty for $100 less the New York, New York hotel was not much of step down from this room at the Bellagio. If you're looking for a hotel on the strip, I would recommend the Venetian. All rooms are suites, you get more for your money, and there is easier access to the hotel room without having to lug your luggage through the casino.

Pros: large bathroom

Cons: long check in times, long walk through casino to get to room, dated room

07/05/2007 Posted by todorove

The hotel is truly deserving of its 5-star rating. The rooms, even the basic ones, are spacious and the staff courteous (evern the cleaning crew make it a point to acknowledge your presence), which along with the casino's location made our trip quite memorable. HOWEVER, as with all the five-star hotels these days, the Bellagio felt it necessary to nickle and dime you to death. For example, a bottle of Dasani costs $4.00, the LA Times is 2X its regular price, and you must pay $25 each day you want to use their weight room. FORTUNATELY, the shops at the Planet Hollywood hotel accross the street has an ABC store where we found near-normal prices for water and liquor (which we brought to the pool, which is excellent). AND GO GAMBLE SOMEWHERE ELSE (unless you're a high roller, you won't find a table under $25 at night and everyone I spoke to agreed that they didn't win there).

Pros: Venue, courteous staff, pool

Cons: nickle and diming of patrons, and gambling not for players with average $

06/25/2007 Posted by trlasvegas

This is supposed to be a 5 star hotel and I have never witnessed worse customer service when it came to the valet. I attempted to use the valet service 3 times in a recent trip to Bellagio. Every attempt there was more than a 15 minute wait for an attendant to even acknowledge we were there. I opted to leave the valet line for self parking every time. On more than one occasion I had to drop people off at the main entrance. Once I had finally reached the appropriate spot to let them out of my vehicle they had to walk across 3 lanes of constantly moving limos and cabs. Luckily no one was hurt. During my last encounter a passenger had to get out of my car to move a pylon so we could escape the valet area. There were at least 6 employees standing there doing nothing but apparently that was more important than helping us maneuver out of their horrible valet.

Pros: nice casino and guest rooms

Cons: valet

1 out of 1 people found this review helpful

06/12/2007 Posted by kayla09

Best place and only place to stay at in Vegas! Gorgeous design, beautiful, elegant decor,amazing rooms! A must see and stay hotel if you ever go to Vegas. 7 pools/jacuzzis. Scrumptious food- love Cafe Bellagio and there's an amazing pastry place w/ an unbelievable chocolate fountain! Also gotta love the shops-Chanel=) Overall, breath taking!!!

Pros: Beautiful, breath taking, elegant

06/06/2007 Posted by safehavenprinting

Man, I didn't think it was possible to lose all my money that fast. I got no play for my money here. Out of all of the casinos I was in, this one was very nice, but does not pay out that often.

Pros: Nice Place

Cons: Poor Payouts

04/14/2007 Posted by lingyaliao

The room is small and the plumbing in the bathroom emitts a high pitch sqeal from neighboring visitors. The toliet also makes loud noises when flushed. But the bed was comfortable, and you can adjust the temperture. However, the hotel service was not good. The first two hotel representives we had encountered had negative attitudes and poor customer service. If Megan is your service representive, you should move on to the next clerk. The only benifit is you can check out at 12PM.

Pros: Soft pollows, late check out

Cons: extremely poor service, small room.

03/08/2007 Posted by missnyc1981

The Bellagio is a beautiful hotel, one of the nicest looking, if not the nicest on the strip; however, it targets an older audience. If you are in your 20s or 30s, you may have a better time at The Wynn, The Hotel at Mandalay Bay, or possibly the Palms; if you're above 40, this is the place for you. I must say though, it is a gorgeous hotel at any age.

Pros: Great Service, beautiful rooms

Cons: Caters to an older audience

02/06/2007 Posted by giteguy

A fantastic hotel, albeit somewhat expensive as most high profile Vegas hotels are. But its worth the money since its on the main strip. The rooms are nice sized and the hotel is immaculate.