American Day Spa

03/24/2008 Posted by bosox55

I've had a knot in my back since the Super Bowl. After trying two other spas I finally went to American Day Spa to see if they could fix the knot. This place is awesome. Diane fixed me in less than an hour. I went in for a 50 minute massage and came out feeling brand new. She worked my whole body but focused on that section on my back with the knot. The oils she used were warm and soothing but without an obnoxious scent. I left finally able to take a deep breathe without a sharp pain in my back. I highly recommend American Day Spa to anyone in need of a massage.

Pros: Customer Service

02/27/2008 Posted by denisemarieferriani

The best spa I have been to in a long time. To many times I walk out of a salon unhappy! Not here I can't wait for the next appointment! Very comfortable, plenty of space not cramped and very clean. My stylist Jeanmarie is great I can depend on here to make me laugh and enjoy my time at the spa,usually I can't wait to leave! Jeanmarie is wonderful, she knows what I want done and does what she says she is going to do! The organic skin care products are also the best, I can't wait to try all the products! The most friendly and caring people are at the desk to set you up with the service you need! Its about time there is a spa that I feel rates 5 stars. Keep up the good work!!!!!!!!!

01/20/2008 Posted by Karycr

American Day Spa was the most amazing experiance. I was vistiting from New York and I stopped by for some services on a Saturday and I was pleasantly surprised at how wonderful the staff was. Both owners were present as well as a receptionist and they were so hands and attentive. I found American Day Spa through City Search and found both great reviews and some not so great reviews. I highly recommend those people who had a bad experience to return. not only for the wonderful staff but the most amazing massage and facial experience. Oh, they also had some delicious munchies. Thank you to all of the staff at American Day Spa

Pros: Thumbs up, Inviting, beautuful and comfortable atmosphere, professional staff

Cons: parking

01/04/2008 Posted by juliecohen

I just followed my long time hairdresser to American Day Spa. It was such a welcoming environment. They made me feel right at home as soon as I walked through the door. They offer such an array of services. I'm so glad I followed her there. I"m definately going back!

Pros: everything

Cons: parking

01/02/2008 Posted by naturedakini

I just happened to see all the negative reviews when looking up the phone number for this place and couldn't believe it! I followed my hairdresser (the lovely Jean-Marie) there a few months ago and have been happy with the front desk service and ecstatic about the waxing. I'm trying their pedi services tomorrow. I haven't tried any of the other hairdressers, but Jean-Marie has been doing my hair and color for years and people actually stop me on the street to tell me how much they love my hair! I noticed the other reviews are much older, so, to those people who had bad experiences I would suggest trying the place again. It certainly appears to be a friendly, efficient place now. Try Jean Marie!

08/23/2007 Posted by sureisfun

I went to American Day Spa about a year ago. I went because I had a coupon. Boy, I wish I never saw that coupon! The girl there BUTCHERED my hair!! She did not do what I had asked at all. She had no clue what she was doing. She chopped off the hair on sides of my head! She cut it so terribly that I called to go back to TRY to have it fixed even though I knew it would be tough or impossible to fix this awful cut (they can't make the hair grow back!) They told me that the same girl (I wish I could remember her name) had to do my hair again, that they wouldn't let another hairdresser try to fix it. I was not happy with that. Since this was the girl who messed it up in the first place, I knew she wouldn't be competent. Anyway, she could not fix it. When I was trying to work with her, she ended up saying that she could not fix it. When I left and said that she wasn't able to fix it, they were VERY RUDE!!!!! It took me over a year to grow my hair back from that terrible haircut!!! THAT is how bad it was! No amount of money is worth that!

Pros: None.

Cons: Everything was bad! Service was terrible!

07/13/2007 Posted by bethps

i went to this place 4 times and i've noticed poor customer service at the front desk ALL the 4 times..the ladies sitting at the front desk just say their own jokes behind the counter and laugh, once you are there..One word, very unprofessional...but there is one lady there, who is pretty nice, Kristen..donno if she is still there.

Cons: Poor customer service.

02/09/2007 Posted by jcaro

I would not recommend this place at all. I used to go here to get massages and loved them until the woman left. I also had my hair cut here once and it was an extremely amateur job. Since then, I have gone in to buy product since it is very close to where I live. They are rude at the front desk and very unprofessional. You will notice when you go in there it is always dead. I can see why. With so many choices in this area, it makes no sense to go to American Day Spa. You will be disappointed.

1 out of 1 people found this review helpful

10/24/2006 Posted by kgal

My girlfriends and I had started going here and then just tried to make appointments to go back and the customer service was HORRIBLE. The girl on the phone was rude and would not help us book appointments. I finally said that I guess I would try to find another salon and was told "Good, Thank you". She insisted we only see the people we had seen before, even though one was on vacation and my girlfriend wanted to try someone new. She was extremely rude. Don't Go Here!!!!

1 out of 1 people found this review helpful

10/05/2006 Posted by rubytuesday3

I used to travel to Manhattan and Newbury street to have my "salon teatments", but now I have found a place that has better service at a reasonable price. I use almost all of the services offered there. I am there so often I am probably paying their mortgage! Everyone that works there is always great and I am sending all my friends there. For those of you who have complained....ask yourself....are you ever happy? This many rave reviews can't all be wrong!!

Pros: too many to list

Cons: parking