La Sposa Bridal

10/13/09

Raw deal in wedding dress shopping

by MarcyB

If I could give this place no stars I would. Being greeted by the owner was an experience all its own, cranky and extremely unprofessional. All she wanted was to sell a dress, didn't matter how it looked; all we heard was that she can fix anything in alterations. Believe me, most of these dresses needed a lot of help too! The prices are very cheap. but so are the dresses. Some of the worst manufacturing I have seen in a very long time. As soon as she knew this was only the second store we had been to and probably not making a decision then, we were left to our own devices. One other thing ladies, the store is not well kept and there were many pins on the floor in the fitting room. Save your money...go someplace else!

• Pros: Great Irish pub across the way
• Cons: Worst service I have ever encountered

10/05/09

Price not worth the hassle

by spainer

While the price was right, Margarita (the shop owner and main seamstress) needs to learn some customer service skills. I brought my mom and MIL in for the first fitting and she was curt to both them when we had suggestions on how to make straps for the dress. The top layer of the dress was chiffon and she put a hole in the front trying to make a sweetheart neckline (which really didn't turn out to be much of a sweetheart neckline).

When I showed up for my second fitting (a MONTH after my first fitting and just two weeks before my wedding), she had only finished trimming the length and nothing else.

She did a shoddy job and charged $350 (!) for the alterations.

• Pros: price of the dress
• Cons: price of alterations, job done on the alterations, attitude

05/07/09

Fantastic experience!

by flwasun79

I am truly shocked to read some of the negative comments posted about La Sposa and Margherita, the owner. I also stumbled into La Sposa after leaving Vows, which was truly a terrible experience. From the minute I walked in, Margarita told me what would look good on me and brought me out the most beautiful dresses to choose from...now, mind you, from the get go, I did NOT really love the ones she chose for me, but I humored her and tried them, and guess what? I loved one after the other, and fell in love with the final dress I tried as soon as I put it on. It was very different from what I ever imagined myself in, but I knew it was the one, as did my mother and sister. As for the no labels, over charging, and only accepting cash, I am not sure where that information came from...we charged the down payment on my dress and head piece, the samples I tried on did have labels, and the night after M ordered my dress for me, she called to let me know the exact style numbers, etc. so I could have a picture onlne. When I did my own search for it online, I typically found it to be at least $300-$400 more than what I paid. Trust me ladies...please do go to La Sposa bridal. You won't regret it!!

• Pros: wonderful service; reasonably priced; knowledgable owner
• Cons: sometimes crowded due to small size

03/08/09

great dress, terrible service

by disapointedbride

I was thrilled to get my dress at La Sposa on my first trip there. Lisa was incredibly gracious and helpful, and assured me that my dress, which was floor sample would be in perfect condition once the alterations were made. When I went for my fittings, I confirmed with Margherita that she would be able to fix the flaws (torn stitches, stains etc). She was impatient with me, insisting that i needed to have confidence in her work. She made me feel very bad for asking what I thought were very simple questions in a VERY polite way. When I finally came to pick up my dress, none of the things had been fixed. I asked her again to do them, and she did--grumbling, complaining, and yelling at me the whole time. It took a good 45 min to do everything--things she GUARANTEED would be done before I got there.

When I first met Margherita I thought she was just quirky. After that experience, I think she is lazy, and absolutely lacking integrity. She overcharged me for alterations and under-did the work. It was a totally appalling experience I would not wish on any bride.

• Pros: my dress is beautiful and inexpensive
• Cons: service was HORRENDOUS

02/06/09

Poor Service by Owner

by AllMemberNamesTaken

I went to this shop twice. First, in search of my bridal dress and again for the maids. My bridal dress experience went just fine, not really finding anything in my style, but that's not to say their collection wasn't lovely. As I was leaving, on my high of my first day of dress shopping, the owner caught me on my way out. She began to basically interrogate me, asking me where I was going next, and proceeded to talk trash about the other shops and advise me that 'dress shopping is not all fun, its very serious'. She simply continued to rattle on and on about how its a very serious thing. How lovely!

I went back again, in the middle of a snow storm, at night, to search for my maids dresses. I had called ahead and spoke to a friendly woman (not the owner) and gave her some specific style numbers I was looking for. When I arrived, all was going well, until, yet again, the shop owner stopped over and started the grilling again. 'where are your maids, are they everywhere or here', 'where did you get your dress', etc. I escaped relatively unscathed but a bit offput and began to try on the maid dresses. While looking at one, she came again. This time, asking me 'are you picking the dress' and 'are you getting the dress here'. I told her i didn't know (as I hadn't found one I liked yet). The owner proceeded to lecture me on how she is trying to run a business and they are a small boutique and that i should appreciate and understand that for her and her staff to spend time and energy assisting me, is not just for free and she's trying to run a business (she said that a lot). Now, I had basically asked for NO help yet, i helped myself. She was just simply horrible, pushy and rude.

Now I understand there are people out there that spend time in shops and then just order on line, but them's the brakes! There is NO NEED to accost people that come into your store.

01/22/09

WONDERFUL Experience

by msc73

I had a FABULOUS experience with La Sposa Bridal. I had actually picked out a Demetrios dress out of a magazine and could not find one single bridal shop who either had the dress or was willing to purchase a sample dress for me without actually purchasing the dress before I saw it, until I met Margherita!

She ordered the dress as a sample dress and I loved it so she ordered the dress for me right away. She is a woman who really knows her alterations and her work is wonderful, everything was perfect, I only needed 1 fitting and when i picked up my dress i could not have been more happy.

Margherita is an honest, talented woman who was a pleasure to work with, she was professional and was very friendly to both me and my family. I completely trusted her and she gave me the dress of my dreams. Thank you Margherita!!

01/20/09

HORRIBLE!!!

by smily1647

After reading all the previous great reviews, I'm convinced people are on something! This place was horrible! When the owner asked when my wedding was, I told her and considering it is over a year away she replied "Wow, isn't it kinda early to start looking?" From that comment, I should have said "Well clearly you don't think I'm that serious and don't want to make a sale!" and I should have walked right out and saved myself a half hour. When the owner asked what I was looking for I told her and she brought out these ridiculous dresses that were nothing like I asked to see. Finally her assistant showed up and took over. This wasn't much better. Finally I just asked if I could just look through the dresses myself, because it would go a lot faster. That was the only good thing they did. After looking through the dresses (and there weren't that many), I decided to browse the bridesmaid dresses. Mistake! All of the tags have been removed so you can't tell what designer makes what! And because I've been looking, they were sooooo overpriced! A dress I saw at Yolanda's for $190 was $240 at La Sposa! Even Yolanda's is cheaper and they at least tell you who makes it! When I asked who made this one dress, they refused to tell me. Bottom line: don't waste your time girls!

• Pros: I only wasted a half hour of my day
• Cons: Everything!

01/11/09

Great Experience and Would Pick La Sposa Again in a Heartbeat...

by kharalinalyn

I just wanted to say that I am very disheartened after reading the poor reviews that were posted for La Sposa. My experience has been nothing but positive since the day I walked in and met Margherita...Whoever said she was rude and pushy must not have given her the chance to know her. She's got her opionions and she's not afraid to share them, but she's earned it after the years she's been running Las Sposa. I too, was caught a little off guard when I first went to try dresses on at her store. She told me that she "knows brides" and that I had to try a dress that was nothing like the ones I was trying or liking. But, kudos to her for pushing me to try it because the second I put it on, that was it...Done. It was the one. And, I couldn't be more in love with my dress. She also picked out, and held onto a Mother of the Bride dress that she knew would be perfect for my mother...And, bullseye again because my mother bought that dress the same day she went to try it on. She also helped me pick the perfect color for my bridesmaids dresses, ordered swatches so I could include them in the cards I was sending them with dress and shoe info., & said she'd make sashes herself for my girls to add the finishing touch to the dresses. She's definitely an excentric woman who isn't aftraid to speak her mind, but she's right when she says she knows what she's doing. Not to mention she's got a heart of gold & cares about every bride to be who walks in that door. Sooo...just wanted to say to anyone who reads those ugly postings, I hope you read this one after because I've had nothing but wonderful experiences everytime I've stepped foot in the door. So, believe what you'd like, but I say she and the girls, Maria and Lisa who work with her, are fabulous. So, to all brides to be out there, I say you'd be lucky to have the experience I've had had doing business at La Sposa for what's going to be a year in February. Overall, I give La Sposa a 5 star rating no questions asked.

01/09/09

Wonderfully support shpw, excellent selection also

by LisaClifford

I was married in October and had am amazingly supportive and postive experience with Margharita at this very nice shop. I ended up buying my dress, jewelry and shoes here all within a few hours. I thought that she was extremely generous with her time with me, she was also very kind. My dress was ready in a timely fashion and my dress was taken in perfectly to fit me. I highly recommend this shop. I am very surprised to have read anything negative on this site about experiences here as my mom and I are very picky with high expectations and we had a very easy pleasant experience here.

11/24/08

Best shop out there!

by 2007Bride

Like the 2 bries that posted just before me, I dont understand the negitive remarks some girls have said about La Sposa. I was married in late fall 2007 and just recently remembered to come and post my experience on here. I delt mostly with the owner of La Sposa, Margherita who honestly is about the sweetest, most honest woman out there, and I could tell right away that she was totaly commmited to her shop, and "her brides" as she calls them. She puts her all into making sure she takes care of anyone who is in the store. When I was looking for my dress I wasnt worried about who made the dress, I just was trying to find a certian look, and when I did, La Sposa was more then happy to rush order the dress for me since I kind of dragged my feet and only had around 4 months till my wedding date! (eek!) The dress came in with tons of time to spare, and by adding a fuller pettycoat (which I wanted anyhow), I didnt even need the length done on my gown! The price was the best I could find (I called around after ordering and hearing from a friend that the shop she used in NH for her dress jacked up the price) and I was shocked to find that every other store in all of MA and NH was quoting me $300-$500 more then what I paid INCLUDING my rush charge! I also got my bridesmaids dresses there and my flower girls', and they all looked fabulous! Last May my friend got married in VT and I had La Sposa order my gown for her wedding, it was perfect and while other girls had alteration issues from the shop they used, my dress had none! The price for alteration was very fair as well! The service I got and the warmth and connection I felt while at La Sposa was amazing. This is a small boutique shop, not a chain store like Davids Bridal, so its much more personal of an experience, I loved it. Now my husband and I are expecting our first baby in Feb and La Sposa is handling the ordering of my baby's Baptism gown. I will continue to go to La Sposa and Margherita for any future events!

• Pros: good selection, quality items, FABULOUS service, awesome knowledgable staff, free parking, easy to get to