The place you keep hearing about

(617) 923-7587

130 Galen St
Watertown, MA 02472 42.360598 -71.185469

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Neighborhoods: Chestnut Hill, Nonamtum

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Reviews & Ratings for Vows Bridal Outlet

4 Star Rating: Recommended

21 reviews

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4 Star Rating: Recommended

11/29/09

Good experience at Vows

by GerSch at Citysearch

My experience was very pleasant at Vows Bridal. Sara was extremely helpful and patient as I tried on about 20 dresses, going well past the alloted time of 1- 1 1/2 hours. I was looking for dresses under $800 and did find quite a few, but several had stains or were torn, particularly under $600. I didn't end of buying at Vows, but I had a good experience there.

  • Pros: great service
  • Cons: dresses not in great shape under $600
2 Star Rating: Below Average

06/26/09

Depends what you're looking for

by michellesabride at Citysearch

I heard great things about this place so I checked it out, but it's not for me. I don't particularly care about designer name dresses, and didn't really know that's what the place was about. Dresses start at $1,000, but the majority are mugh more expensive. Dresses are organized by style - sheath, A-line, etc, because they pretty much only carry 8 and 10s, being once samples. And since they were samples, many dresses are in iffy shape. I had a weekday appointment and was constantly rushed. Saleswoman was nice enough, but kept bringing my dresses that were too small or not what I described as liking. Must put 10% down if you want them to hold it for 5 days (not business days). If you decide you don't want the dress, you don't get your money back - it just goes toward some other product they carry (invites, save the dates, veils, another dress). And if you don't spend the money in a year, they don't give it back. I only found one dress I liked at all. It was really fabric but I wasn't crazy about it. And I certainly wasn't willing to hand over 10% right then and there. Basically, if designer names are what you're looking for, might as well try here. If not, look elsewhere.

  • Cons: selection, dressing rooms, policies
4 Star Rating: Recommended

11/10/08

Huge Fan of Vows

by connectedbride at Citysearch

The service was wonderful. Geraldine only showed me dresses in my price range. When the ones I picked out didn't really work for me, she picked out a beautiful Ulla-Maija gown that I would never have chosen for myself...but when I put it on all the other brides and saleswomen crowded around saying, "That's the one..." And, it was 100% silk, originally retailing for over 5k.

  • Pros: Excellent value, quality, beautiful dresses
  • Cons: Limited sizes and styles
5 Star Rating: Highly Recommended

05/17/08

THANK YOU - Selection and Pricing

by Jace362 at Citysearch

Hopefully my sister doesn't see this! We were shopping for months and I've been going crazy, I like weddings and want her to be happy but I can only tolerate shopping for a little bit.

Thanks having a large selection and affordable designer wedding gowns - it's been a rough couple months but now it's over and she's found a great dress.

  • Pros: selection, service, pricing
5 Star Rating: Highly Recommended

04/29/08

Huge Selection - Great Customer Service

by Weddingin08 at Citysearch

Vows should be renamed to Wows! I was getting discouraged while searching for my wedding dress but Vows turned everything around. The customer service exceeded all of my expectations.

  • Pros: Huge selection, great customer service
1 Star Rating: Poor

04/03/08

Rip Offs

by jenna4120 at Citysearch

All I can say about Vows is that the place is overall a rip off. Though they have some good designer names, they are older styles and many are in really really bad condition not to mention they have nothing above a size 4 that doesn't look cheap or tacky. I also noticed their designer line that they carry, Liv Harris, are basically Mikaella dresses. I have tried Mikaella dresses on at other bridal shops and I think they are decent, price wise and the styles. However, when I went to Vows I tried on a bunch of dresses that I thought were Mikaellas, some I thought I tried on before and thought I was trying on again, and they ended up being Liv Harrises. I suggest if Vows wants to create their own line and become respectable designers, they should start with their own ideas.

5 Star Rating: Highly Recommended

01/14/08

Designer gowns at a fraction of the cost

by lauraf1981 at Citysearch

People who say that VOWS doesn't have great prices have never shopped at real designer stores and gotton perspective. I got a $7000 Carolina Herrera for $1800 at VOWS. I realize that is still a lot of money compared to maybe a David's Bridal, but if you want a designer gown, this is the place to go.

  • Pros: Savings, selection, service
  • Cons: not enough dressing rooms(can be busy)
5 Star Rating: Highly Recommended

12/01/07

LOVED IT!!!

by ssjohn at Citysearch

I had the best experience at VOWS! I couldn't have dreamed of better.The staff was so friendly, helpful and professional. The gowns were marked at fabulous prices. The store was clean and nicely organized.

I highly recommend this store!

THANK YOU VOWS!

3 Star Rating: Average

09/28/07

50/50

by ange26 at Citysearch

Very nice materials are used in these designer gowns. You need an apt on the week days. When I walked into the empty store on a Friday and told the first woman my name and that I had an appointment she was very nice helpful and told me the lay out of the store. Then another woman rudely came up to me and asked me if I had an appointment. So, their service was a bit disjointed. If you are looking for a designer gown, I would definitely check it out, but do not bank on it.

  • Pros: discounted merchandise
  • Cons: still expensive, unfriendly service
3 Star Rating: Average

02/22/07

Great if you are a 'sample' size

by kiristine at Citysearch

The vast vast majority (I'd say 90%) of the dresses at Vows are the standard "6" sample size. You buy the dresses off the rack(room) here, so if you can't fit into sample sizes, it's probably not worth going. Their isn't much of a selection of their dresses that are size 8+, and the majority of those were more like size 22. That said, its an place worth experiencing, just don't go on a Saturday. You best bet is during the week, when they actually do take appointments. If you do go on a Saturday be prepared for a wait to use the dressing room, so you'll want a good idea of what kind of dress you are looking for before you go in.

Showing 1-10 of 16 reviews

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