(617) 868-8339

1937 Massachusetts Ave
Cambridge, MA 02140 42.3897 -71.12

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Neighborhood: North Cambridge

Reviews & Ratings for Jack's Tailoring & Cleaning

5 Star Rating: Highly Recommended

100 reviews

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5 Star Rating: Highly Recommended

11/06/09

Highly, highly recommended!

by HLS555 at Citysearch

I decided to go to Jack's after reading all those reviews. I went there today with 3 high-end suits (oxxford) that needed to be tailored (my brother gave them to me). Jack spent 30 minutes talking with me and taking the measures. Although he could charge me $140 per suit for tailoring (and they needed to be completely tailored) he said that the suits' cut don't fit me and that he would discourage me from doing it. I was willing to pay for it though. It is very hard to find somebody so honest today. He is not a sales person, he as a truly honest tailor, who doesn't want to advantage of his customers. Obviously, I cannot talk about the quality of his work (which I believe is great) but I can praise his honesty. I will buy new suits and bring them to Jack. I'm his customer for a life. Highly recommended!

  • Pros: Highly, highly recommended!
5 Star Rating: Highly Recommended

07/21/09

The best for custom leather cleaning

by AMG2 at Citysearch

Jack is great - charming, professional, genuinely wanting to help. I took a leather jacket with lots of mildew that belonged to my landlord to him. He was honest, said that dry cleaning would not do the job, but that reconditioning would. He was correct, and the jacket now looks like new. I will definitely recommend him for difficult jobs like this one again.

  • Pros: Excellent work, professional demeanor
  • Cons: not cheap, but worth it
5 Star Rating: Highly Recommended

07/01/09

A Message to the reviewer STDNT

by TAILORJACK at Citysearch

I could not comment fully to your post due to word count limit so I would like to take this opportunity to comment here as I would also like you and future customers to know more about me and my views on this.

I am very taken back by this review. I don't know what I did to give this customer such an impression of me and my work. I have never ever sent anyone away with work that did not satisfy them completely. I always try my best to do it right the first time. I admit that I have made human errors in the 25 years I have been doing this, however, I make sure that the customers are pleased with the work even if I need to do it over. And its never charged. I have looked through all my receipts to find out which customer this might be in order to fix the problem but I have found no such receipts to corroborate this review. I am skeptical now at believing it was from one of my customers however, if it is someone that has come to me, I apologize if you felt I did not care about the work I did for you. I stand behind my work because I complete it all myself and it is my hopes that I get future customers and return customers through the recommendations of my happy customers. My customers satisfaction mean very much to me. Thank you

--Jack

5 Star Rating: Highly Recommended

06/05/09

Absolutely the BEST tailor in Boston!!!

by Cmars at Citysearch

I have taken numerous high-end suits and pants (Gucci, Zegna, etc) to Jack's. I started going to him after having SEVERAL bad experiences with Newbury Tailors. Jack always asks your name, shakes your hand, and listens to your requests. He takes precise measurements, is detail oriented, style conscious and very talented. More importantly, he will let you know if an item simply cannot be tailored appropriately. I have observed him treating other customers with non-designer goods in the same professional manner as he always treats me.

  • Pros: Talented, professional, and service oriented!
  • Cons: Pricey, but worth every penny.
5 Star Rating: Highly Recommended

04/18/09

I wouldn't go anywhere else

by JS30 at Citysearch

After having shoddy work done by tailors where I bought my suits and a couple other drycleaners that do some alterations, I was referred to Jack and now I won't go anywhere else. He knows all of his customers and greets me with a smile and handshake each time I see him. He does great work and completes it very quickly. Jack clearly takes great pride in his work so you know you are going to get excellent results. He is also as honest and ethical as they come. I have had him turn down work on more than one occasion, advising me I would be better off buying a new item than having the alteration done. I can't say enough nice things about him or his work. I highly recommend him. Also, his son is cobbler and Jack takes my shoes to him. Ask about it. I'm sure he'll do the same for you.

  • Pros: Great work; Fast turnaround; Excellent service
  • Cons: none
5 Star Rating: Highly Recommended

01/23/09

JACK will never give you up, jack will never let you down, JACK IS THE BEST AROUND!

by ToBillBrasky at Citysearch

* Jack was the original choice to play the lead role in the movie, "Boys Don't Cry". Hilary Swank replaced him because test audiences found him to be gayer than 9 guys blowing 8 guys.

* Jack's family crest is a picture of a barracuda eating Neil Armstrong."

* I once saw Jack scissor-kick Angela Lansbury."

* Did I ever tell you about the time Jack took me out to go get a drink with him? We go off looking for a bar and we can't find one. Finally Jack takes me to a vacant lot and says, 'Here we are.' We sat there for a year and a half ? until sure enough, someone constructs a bar around us. Well, the day they opened we ordered a shot, drank it, and then burned the place to the ground. Jack yelled over the roar of the flames, 'Always leave things the way you found 'em!'"

* Jack once punched a hole in a cow just to see who was coming up the road."

* Jack hates Mexicans! And he's half-Mexican! ...And he hates irony!"

* Jack did all the makeup on the Planet of the Apes movies."

* Jack drives an ice cream truck covered in human skulls."

* Jack orchestrated the merger between UNICEF and Smith & Wesson."

# "We once had a bachelor party for Jack. He ate the entire cake before we could tell him there was a stripper in it."

# If you drop a phonograph needle on Jack's nipple, it plays the Beach Boys' Pet Sounds, backwards."

* Did I ever tell you about the time he taught his son how to drive? He did it by entering him in the Indy 500. The kid wrecked and died. Jack said it would've happened sometime."

# "Jack breastfed John Madden!"

* Jack does not sleep. He passes out after two wine coolers.

  • Pros: yay
  • Cons: yay
5 Star Rating: Highly Recommended

10/18/08

Definately Recommended!!!

by Jhau1827 at Citysearch

I was looking for a new tailor after having a bad experience with an Everett-based tailor. I found Jack through Citysearch and noticed the extensive positive reviews. I brought in a wool long coat that required major alterations in the body of the coat , in the sleeves, and the lining. The coat also wreaked of mothballs to the degree that I didn't think that the stench would ever come out of the coat. I found Jack to be pleasant and engaging. Upon arrival Jack did a thorough job of taking my measurements. I wasn't sure how my coat would come out. Two weeks later I got my coat and was pleasantly blown away. The coat fit me excellently. The price for the job was reasonable. I am extremely pleased with Jack's work. The mothball smell vanished. The coat looks great! I brought in a pair of boots for his brother to repair the soles and was equally pleased with the price and the quality of the work. I will continue to rely on Jack for my tailoring and dry cleaning needs. In an era where corporate chains predominate, I also am happy to support a local business like Jacks. Thanks Jack!

  • Pros: Quality work from a local business
  • Cons: None
5 Star Rating: Highly Recommended

10/07/08

Jeans tailoring with original hem reattachment A+++

by bjardeleza at Citysearch

Jack?s talent and attention to detail are rivaled only by his professionalism and integrity. I have been taking my jeans to him for tailoring and original hem reattachment for quite some time now, and have been nothing short of amazed at the results each time. The skill and care that Jack puts into his craft is easily seen in the quality of the work he produces. In addition to the wonderful work that Jack does, he is quick with a handshake and a smile when you enter his shop. Keep up the great work Jack.

  • Pros: excellent work, attention to detail, and friendly face
1 Star Rating: Poor

09/24/08

Terrible Experience :-(

by stdnt at Citysearch

I needed to hem my new brand name white jeans. So I googled for the best tailor in the area to make sure the job is done well. Jack got more good reviews than anybody else, so I chose him, but the service I got was not what I expected.

The first time I went there Jack talked very nicely to me, but when we got to how the jeans have to be hemmed, he told me that it would cost me $18 and that he wanted to save me money by not charging me for the more expensive work (i.e. for reattaching the original jeans hem, which was $30) - exactly how other people wrote about Jack in their reviews. I tried to ask him several times if the jeans bottom would be more durable with the original hem, but he did not care to answer my question. Instead he brought several pairs of other jeans and started showing me how nicely he reattached the original hem to them. And then I realized: he did not care to give me some advice or answer my questions or save my money - he only mentioned it as an excuse to advertise his more expensive service! I ordered the usual hemming.

When I came to pick up my jeans during the office hours, Jack was not in and I ended up waiting for him for 30 minutes. Also when he showed up he was not nice anymore: he did not even say "Hi" or "Bye" to me, and when I asked if I could try the jeans he looked at his watch as if I was going to waist his time.

But this is not it. When I came back home, my girlfriend looked at the work and noticed that the stitch on one of the trouser leg is already broken and about 2 inches of the hem got detached.

So I had to go there the third time next day. And this time Jack was not nice either: again neither "Hi" nor "Bye" - he just asked me "What's wrong?" When I explained to him the problem, he did not redo the whole stitch - he just added an additional 2 inch stitch over the broken piece. So I can still see the broken threads sticking out. I do not know how long his "work" is going to last...

I am not going there again!!!

  • Pros: none
  • Cons: terrible work quality

07/24/08

Editorial Review

by Contributor at Citysearch

Quality and personal attention highlight Jack's tailoring service, from simple hemming to full alterations. Dry cleaning service also available.

Showing 1-10 of 97 reviews

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