A-Z Auto Center
Boston, MA 02135
Phone: (617) 566-8714
User Reviews for A-Z Auto Center
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04/25/2008 Posted by Not2slow
These guys are the best & fairly priced...I have had 3 major jobs done on my 2005 Audi, all have come in under the dealer and quoted prices. This includes timing belt work. If you have any type of car I highly recommend these guys. Ask for Billy, I have always felt satisfied with how he explains exactly what I am paying for.
Pros: fast service, honest
Cons: small lot, busy sometimes
04/01/2008 Posted by Leskier2
I have been buying gas there for years, but only recently gone there for service on my car....Over the last couple of months I took my car in for something minor, and twice walked out with a bill that was between $1,000 and $2,000....when , in the past , I have not had to do more than just oil changes and brakes....I do not trust them and would not recommend them at all.....They were also not terribly polite or accomdating....
Pros: cheap gas
Cons: service was not acceptable
0 out of 1 people found this review helpful
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03/14/2008 Posted by Celts
I brought my car in to A-Z to have an oil change done. This was the first time I have brought my car to A-Z and it certainly wont be the last. The last three oil changes I have had from other service stations have told me I need four new tires asap. Then they gave me an estimate and asked when I wanted to have the new tires put on. I mentioned it to A-Z and they took a look at it and said I could safely get a few more miles out of my current tires if they were just rotated. I was somewhat surprised because I am used to pushy mechanics telling me the car isnt safe and needs work when in all actuality it is safe. They took care of the car and I was on my way in 30 minutes. They even took care of hanging piece of plastic underneath the car, it was missing a bolt and they fixed at no charge. The service at this place goes above and beyond, I highly recommend A-Z, at least talk to them before you go anywhere else.
Pros: honest mechanics, service, I showed up an hour early and they took my car right in
Cons: nothing
06/22/2007 Posted by mk47600
I had been delaying fixing my car for a long time because I was skeptical about letting somebody I didn't know work on my car. So after my car crapped the bed and it need to get fixed, I was referred to A-Z through AAA. I phoned the place and the person had me come right down. Within 5 minutes I had a quote and was told exactly what was wrong. Not only was the quote right on, but they fixed everything on my car that day and did it the way I asked them to do it. The staff was very friendly and helpful, and I had probably one of the best mechanic experiences in my life. So if your looking for a safe place that does good work for cheap, this is your bag.
Pros: Good Location, Cheap, Friendly Service, Honest+Good work
Cons: None to report.
1 out of 1 people found this review helpful
05/15/2007 Posted by davecoffin
My father was driving down to Boston from Maine to see me for the weekend and he ran over a log on Rt 1 and popped his tire, and his car was making funny noises. AZ was the only place open, and they stayed open later so we could get there. They agreed to look at the car to determine if it was safe to drive, and they even bent one of the peices of metal that got bent that was making a noise back to its original position and didnt even want to charge us for it. We insisted on giving the mechanic a big tip. Sparky, the guy that helped us, was extremely nice and helpful. I would and will recommend this place to everyone I know, in fact I'm heading over there after work to get some work done on my car!
Pros: Nice guys, great work, long reputation
Cons: None so far
1 out of 1 people found this review helpful
03/25/2007 Posted by willgel
I am new to the area and read the reviews here before paying a visit. They were all dead-on. These guys are no-frills, honest mechanics who take their business seriously. They insisted on giving a binding written estimate before I decided on any work to be done, and they checked the car over in just a few minutes to see what the problem was. They did brake work for me that was desparately need (I didn't know how badly) on the front, while the back needed only adjusting. Hands-down, they are my new mechanic for the life of my car.
Pros: Quick, no-frills (direct), knowledgeabe, part day hours on Saturday
Cons: Parking, but after all, it is also a gas station.
03/20/2007 Posted by docgoldenberg
I have been using this repair shop for some time now and I recommend it to all of my colleagues who live and work close by.The staff at A-Z is very honest and are always willing to answer any questions you may have. In addition, if you are interested, they will go out of their way to show you your old car parts and explain exactly what you need done and why. Many shops would not take the time to do this. I must admit that I started using this service station because there was an attractive young brunette who worked there so that drew me in. However, it doesn't seem that she works there anymore, but I will still remain a loyal customer! Thanks for the honest service A-Z! I can't wait to check out the new car detailing facility.
01/17/2007 Posted by meg888
As a young woman who was new to the Boston area and has limited knowledge about cars, the idea of trying to find an honest and respectable auto body shop seemed almost impossible. However, the guys at A-Z proved me wrong and its been my "go to" place for the past 3 years. I can honestly say that the employees go above and beyond to ensure customer satisfaction and the provision of quality services. The staff are competent, reliable, hard-working, friendly, considerate, genuine, and actually take the time to explain the work they will be doing on your car and answer any questions you may have. I've recommended A-Z to my friends and family and have had no regrets about doing so. They're truly the best service station around!
01/17/2007 Posted by abougeorge
I strongly recommend AZ for all of your car needs. I brought my car couple of month ago for repair and I was treated very professionally and the salesman explained to me the diagnosis of my car in plain english and my car my repaired as it was described to me. In addition I was able to schedule my car for body work and detailing for the next day and I was very pleased and very satisfied with the quality and service that I received.
12/03/2006 Posted by metismene
A-Z kept my car for a solid week before giving me an estimate on fixing some windshield wipers! When I dropped off the car, I explained that I really needed this fixed quickly since this was right before a trip I was planning and it was going to rain. After a week of calling every day, when I went to see them, they kept me waiting for 45 minutes and were extremely rude about their estimate, which included many items that were completely unneccessary. When I asked if they could fix the wipers, they told me that it would be several more days so I brought the car to another repair shop that fixed this for me in one day. I felt like A-Z was just trying to pump me for money and they treated me very poorly and unprofessionally. I had been a customer for a year before they did this and had other issues with them in the past that I overlooked. After this experience, I will never go back.
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