A-Z Auto Ctr

07/14/09

I highly recommend A-Z Auto Center in Brighton!

by MichelleDP at Citysearch

A-Z came highly recommended and we were not disappointed. My fiance and I were extremely impressed by the repairs on both of our vehicles and on my motorcycle.

We also found that Billy and the team at A - Z are professional, honest and conscientious. We definitely plan on returning to A-Z in Brighton for all future vehicle servicing needs!

06/09/09

NOT HONEST AS PEOPLE SAID

by Hunt at Citysearch

I have a air condition condenser problem last winter and got it changed and fixed in AZ.

Because it was winter so I never tested the air condition. However, last month I first tried the repaired AC and it was not working at all. So I went to AZ and ask them to check whats going on. In the afternoon I came back and they told me that it is because last winter when they repair the air condition condenser, the Freon is gone (because of the repairing), so now they refilled the Freon and need to charge me an additional $170.

So in summary, they did not fix my A/C problem and charged me the second time for the same problem (or the problem caused by the repair process). They did not inform me the A/C is empty of Freon last time when they repaired it, and did not inform me this time before they fill the Freon. Just wanna charge me when I went back.

I don't even want to start the topic of the price $170 for just filling the Freon.

05/05/09

Great work/great service

by kemboston at Citysearch

Not only is everyone at A-Z helpful, honest, and knowledgeable, but they are also incredibly good at what they do, and they do the work for a fair price!

For years I have been taking my car elsewhere and paying a fortune--and STILL not having the work done properly!! Now that I have found A-Z, I will never take my car any place else, I have been spoiled by great service!

• Pros: helpful, honest and great mechanics!
• Cons: NONE

01/22/09

A PLUS PLUS

by Mcol09 at Citysearch

I jus bought a car and went to service it at A-Z service center. All employees were great. They attened to my car as if it were there own. I had many question, I dont know much about cars and by the end felt educated on them. Thank You!!

11/30/08

Best Auto Body Shop in Boston.

by JZKP813 at Citysearch

PROFESSIONAL and COURTEOUS!

Absolutely great quality and price. I searched long and hard in the Boston area for a good body shop and have now found one. I recently brought a new 2009 Murano to the shop to have scratches removed on the side of the car. Within three days we had the car back which looked brand new! They also repaired a small dent in the body at no extra charge. James and his team are worth every penny.

• Pros: Quality of body repair, especially paint job! Ask for James.
• Cons: None. First auto body experience that was completely painless.

06/27/08

Great auto body repair and customer service

by jre4 at Citysearch

A Z Auto Center was great! I needed to get some body work done on my car and I was able to walk in and get a quick estimate. I had to use my car for business travel so I wasn't able to have he repair it right away, but they said they would honor the estimate when I came back. They let me make an appointment about 3 weeks later. The car was ready when they said it would be. To top it off, when I came in to pick up the car, it was washed inside and out and I didn't even have to ask! Great service, honest work! Thanks A Z!

04/25/08

Great service at fair prices, not a "ripoff service"

by Not2slow at Citysearch

These guys are the best & fairly priced...I have had 3 major jobs done on my 2005 Audi, all have come in under the dealer and quoted prices. This includes timing belt work. If you have any type of car I highly recommend these guys. Ask for Billy, I have always felt satisfied with how he explains exactly what I am paying for.

• Pros: fast service, honest
• Cons: small lot, busy sometimes

04/01/08

cheap gas, ripoff service!

by Leskier2 at Citysearch

I have been buying gas there for years, but only recently gone there for service on my car....Over the last couple of months I took my car in for something minor, and twice walked out with a bill that was between $1,000 and $2,000....when , in the past , I have not had to do more than just oil changes and brakes....I do not trust them and would not recommend them at all.....They were also not terribly polite or accomdating....

• Pros: cheap gas
• Cons: service was not acceptable

Response from this business

billyaudy– April 07, 2008 at 16:34:10 PDT

Our policy states that we offer customers same day free estimates & that no work be done without authorization. It?s our mission to be HONEST while providing professionalism at an affordable price.

Facts concerning this review:

On 12/3/07, a Chevy Tahoe was brought in for regular servicing. The vehicle had 58,961 miles and was due for a major service. The customer was provided with an estimate for

front/rear brakes

complete tune up

battery, oil change & tire rotation

all normal maintained for a vehicle with almost 60k miles of city driving. The invoice of $1400 was authorized after we explained the services in detail and warranties included.

On 3/31/08 the same Tahoe with over 62k miles came in for regular service & a MA inspection sticker. In order to pass the Tahoe needed to repair

a broken fog light lens

a loose tie rod

2 tires

The customer authorized the work for approx. $800 for 2 tires, two tie rods, oil change, alignment (req. after tie rod replacement)

03/14/08

Most honest mechanics around

by Celts at Citysearch

I brought my car in to A-Z to have an oil change done. This was the first time I have brought my car to A-Z and it certainly wont be the last. The last three oil changes I have had from other service stations have told me I need four new tires asap. Then they gave me an estimate and asked when I wanted to have the new tires put on. I mentioned it to A-Z and they took a look at it and said I could safely get a few more miles out of my current tires if they were just rotated. I was somewhat surprised because I am used to pushy mechanics telling me the car isnt safe and needs work when in all actuality it is safe. They took care of the car and I was on my way in 30 minutes. They even took care of hanging piece of plastic underneath the car, it was missing a bolt and they fixed at no charge. The service at this place goes above and beyond, I highly recommend A-Z, at least talk to them before you go anywhere else.

• Pros: honest mechanics, service, I showed up an hour early and they took my car right in
• Cons: nothing

06/22/07

BEST MECHANIC IN BRIGHTON

by mk47600 at Citysearch

I had been delaying fixing my car for a long time because I was skeptical about letting somebody I didn't know work on my car. So after my car crapped the bed and it need to get fixed, I was referred to A-Z through AAA. I phoned the place and the person had me come right down. Within 5 minutes I had a quote and was told exactly what was wrong. Not only was the quote right on, but they fixed everything on my car that day and did it the way I asked them to do it. The staff was very friendly and helpful, and I had probably one of the best mechanic experiences in my life. So if your looking for a safe place that does good work for cheap, this is your bag.

• Pros: Good Location, Cheap, Friendly Service, Honest+Good work
• Cons: None to report.