09/02/09

ONLY PLACE TO GET EYEBROWS DONE!!

by curshaw

Alex Quiros.... That is the girl you need to see. If you want the eyebrows that everyone wants, then she is your girl. She is methodical, and takes her time. I am always amazed when it's over, and I look in the mirror. It's like a mini face lift!!

Not only that, but the facials are amazing as well. The best part of the facial is the massage of my neck and shoulders.

Such a pretty place, and I always feel like someone special. I don't have a lot of money, but this is the place I will splurge a bit, and it's always so worth it. I've been to other spa's in Boston, nothing compares.

• Pros: professional, attentive, great products
• Cons: can't think of even one

08/29/09

Alex for Facials

by sarjustice

alex at bella sante on newbury st. has been doing my facials for a couple of years now and i won't see anyone else. alex is extremely knowledgeable and takes a genuine interest in your skin's health, all the while making the experience relaxing. my skin has had it's up and downs and alex has always helped me through and has made great product recommendations. she does not simply recommend the most expensive products and will help build a skincare regimen to fit any budget. i go to alex both for my skin's well-being as well as to relax so it's truly a worthwhile experience worth every penny!

• Pros: professional, relaxing, great results
• Cons: none

08/19/09

ALEX IS AWESOME FOR BROWS!!

by Lisamarie11

I am the pickiest person I know when it comes to brows (seriously), but Alex has consistently done such a wonderful job- I love her! She pays attention to every detail and when I leave I always feel like a million bucks. I highly recommend her!!

• Pros: Very friendly staff, calming, accomodating
• Cons: None

08/07/09

Absolutely Amazing

by Nova7064

I've made it a tradition to treat myself to a visit to Bella Sante every year on my birthday. Unfortunately, this year, I got a sweet boot on my car the morning of my appointment. Thanks, Somerville. When I called to let the spa know I would be late because I had to find alternate transportation, they were extremely accommodating. Everyone expressed sympathy when I got there and on my way out, not only did I get my usual birthday goodie bag, but someone had run out during my massage and facial and got me a birthday balloon! The staff completely turned my day around and of course, the massage and facial were amazing. I love this place!

• Pros: you soul will be renewed after you leave this place
• Cons: none

01/20/09

Fantastic Facial

by Alli6

I visted Bella Sante for a Spa Facial this past weekend. The facial was fantastic My skin was glowing and still looks and feels great. I had specifically requested Jackie P. based upon a review that she received on City Search and I am so glad that I did. She was very knowledgeable and professional. I recommend trying her and she's definitely has a new customer in me!

11/28/08

ALEX at Bella Sante--- SHE IS GREAT!

by 2541980

I have been going to Bella Sante for a while now and I LOVE it. I would highly recommend Alex! She does a great job everytime I visit. She pays great attention to detail when she does my brows and other wax jobs. I may complain about the price but it is totally WORTH it. I promise you, ASK FOR ALEX and YOU WILL LOVE IT TOO.

• Pros: Great job
• Cons: No parking

10/29/08

Average Spa--Pedicure Experience from Hell

by Majshy

I decided to indulge myself in the $60 basic pedicure at Bella Sante on Newbury today during my week off from work. I had a $100 giftcard and was ready for some pampering.

I was horrified at the experience that took place for the hour that I surrendered myself to the "SPECIALIST" pedicurist. The spa pedicure was a quick 30 min tops, not the 60 min "miracle treatment" as promised. The pedicurist was snippy with me from the moment I greeted her and to be frank I could not understand what the heck she was even saying. During our time together she managed to soak my feet in cold water, shoot me dirty looks especially when looking at the bottom of my heel after my cold water soak and to my request to cut my nails shorter.

She completely skipped the massage part of the service, jumping from the loobing of my leg/foot to quickly whipping it off with a towel. oh and here's the best part. They don't have foot dryers so after slapping on some polish, she sat me in the waiting room and left.

I have had better service for $20 at a local salon. The main reason that I am so turned off is that my spa professional had a real air about her, she made me feel guilty that my old polish was still on, that I dry skin and that I took her up on her offer to bring me a cup of tea.

I was majorly disappointed. I was so excited about my spa day, and instead found myself thrilled to finally breathe some relief when the elevator doors closed upon my exit.

I have $40 left on my card and will hope to redeem it at another location.

PS. you can't tip on the gift card.

• Pros: clean
• Cons: snippy staff, no parking, pricey for poor service

09/15/08

Above the din of traffic, tourists and shoppers, this Newbury Street spa is an urban oasis.

by Contributor

Bella Sante's interior is decidedly pampering and intentionally calming, with plush sofas and chairs for those waiting. Patrons are required to turn off cell phones and pagers; loud voices are strongly discouraged--and children aren't allowed. Day-spa standards, plus acupuncture and acupressure treatments, are offered. The variety of facials available include green tea, spirulina algae facials and oxygen. Hydrotherapy and steam rooms, various massages, nail (manicures and pedicures) and waxing services and packages are also available.

High Marks
"I was swept away with the tranquil setting and luxurious treatments! So many spas are stuffy but the people at Bella Sante make everyone feel like a VIP." (TESSAspa27, Citysearch user)

"The atmosphere is calm and inviting, the changing room/shower area is always exceptionally clean, and the services are always first rate." (awsq, Citysearch user)

"Bella Sante massage is luxurious - a great stress reliever." (foo_dee1, Citysearch user)

Low Marks
"The massage, facial and other services I got were fabulous but when it came to the manicure- I was beyond disappointed." (CindyTee, Citysearch user)

"Why couldn't the massage have been as great as the facial? Not sure I would go back because at those prices, I want to guarantee relaxation." (becknuts, Citysearch user)

08/01/08

Finally an Oasis in the burbs!!

by TESSAspa27

Wow! This was my first time to the Wellesley location and I was swept away with the tranquil setting and luxurious treatments! So many spas are stuffy but the people at Bella Sante make everyone feel like a VIP...My facial with Beverly was ABSOLUTELY AMAZING!! She is extremely knowledgable and the added touch of a foot massage sets this spa above the rest! Gerda's massage is like NO other you've experienced...THE BEST! I've always enjoyed the other 2 locations but to have this at my back door is heaven!!

• Pros: Top notch services, soothing ambience and there's plenty of parking!
• Cons: NONE

07/09/08

BELLA SANTE ON NEWBURY!!

by Angelica02114

I came to Bella Sante and from start to finish, the customer service was AMAZING. I felt like a celebrity!!

I had a Bella facial with Jackie and my skin looked and felt great. Although she looks young (I didn't ask), she knows her stuff and seems experienced- she even gave me secrets to caring for my skin at home. I hate extractions but it wasn't bad, besides, the pampering made up for it big time!!!

I travel a great deal and I've been to spas all over. Truth be told, this is one of the best experiences I've had and I just had to write about it.

• Pros: Great Customer Service
• Cons: none