Pinstripe Parking
Boston, MA 02116-5307
Phone: (617) 338-7984
Ratings & Reviews Summary for Pinstripe Parking
What Users are Saying:
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User Reviews for Pinstripe Parking
07/01/2008 Posted by DPic
Had a problem with an attendant and they fixed it. I'm really surprised. Good help may be hard to find but the owner is a gentleman.
Pros: None
Cons: They damaged my car!
06/16/2008 Posted by celtics34fan
The location is great, but after many years of using this garage on North Washington St. near the Garden, it has taken a turn for the worse. New management is rude and prices are out of control. I suggest you stay away from Pinstripe Parking. I take the T now!! Go Celtics!! Beat L.A.!!
Pros: Location
Cons: Price, rudeness, MUST valet
02/06/2007 Posted by fionavhealey
I am absolutely disgusted! I parked in the Pinstripe Parking lot on North Washington Street when I saw a show at the BankNorth Garden. I paid $25.00. I left my key with the attendant. I left the show and went to get my car to find that the attendant had left and my car was locked. I called the number and there was no answer! I had no way of getting home and my home keys were in the car! I was left alone with no way home at 11.30pm in the middle of Boston. I was absoloutely petrified!!!!! Do not ever use the Pinstripe Parking Lot on North Washington Street in Boston!
Pros: Non
Cons: Left me stranded in downtown Boston.
11/06/2006 Posted by bostonman12345
Suzzy2, your review was quite unfair. The attendants and owners of this lot (and the lots near Boston Garden on North Washington Street) have become personal friends of mine after so many years of perfect service. It's one of the most inexpensive lots in Boston with great customer service. While most of the parking/valet operators in Boston have terrible communication skills and customer service, the majority of Pinstripe's attendants are the owner's family and friends with college educations (and some Master's Degrees). These people truly care about their business and its reputation.
Pros: Comparably Inexpensive, Easy to Communicate, Great Locations
Cons: Need more locations with such great service
01/19/2006 Posted by suzzy2
3 times, I have been here between 7 and 7:15 a.m. with no attendant in sight. Today I called the Pinstripe # to let them know. I was called back to say the attendant would be there in 2 minutes. At this point, I had been waiting 7 minutes - and one car in front of me and three behind had left. I said thank you and that I thought this was unacceptable to not have an attendant there. I was told to go ahead and leave they did not want my business. Bad customer service - and completely unacceptable. (this was during the week)
Pros: Close to Park Square, Reasonable Price
Cons: Unreliable attendance, Cars left unlocked
