Second Time Around

06/19/08

They give you the runaround on getting your money‎‎

by RickTOrock at Citysearch

After bringing in a large group of clothing , I called ahead of time to make sure that I could walk in, get a check and collect the unsold items at the end of the sales period they set up. The person on the phone tThey give you the runaround on getting your money‎‎ old me "No problem come on in we are ready for you"

Well they couldn't find the more expensive items and gave me a check for what they thought sold.

I was told to call in a week, a week laterI called and they said the manager will be right back and took a message. No call back two days later.

I called again.. No call again

I called one more time and they gave me a hard time about paying for the "Lost" items ... Suddenly they found the information and supposedly they are sending check to me right away. we will see and I will post if it dosen't...

Strange they have an online service which shows you how much stuff has been sold and totals and what hasn't sold..

The funny part is the day I made the pick up and discovered missing items the online account information disappeared..

They wouldn't address that and overall evasive on any questions regarding my things, and acted as if their time was more important then anybody elses.

Lots of attitude and when I asked about why no one called back, she said "Oh we have 10,000 or so customers and we dont have time" LOL

It is a closet of a store and her answer was just a put off, someone can take two minutes to call back, just another example of bad treatment and service at this place...

Crappy service, you have to work at getting things done, toooo much attitude from the help and overall I would highly suggest going someplace else .

last note, you do not really know how much things sold for and frankly after they way I was treated I doubt the net anount they said things sold for was the real amount. I get the feeling that they make money by understating what they sold it for and you end up with less then deserved......

Editorial Review

by Contributor at Citysearch

Newbury St. consignment store buys and sells men's and women's designer clothing.

10/13/07

This place is great!

by soxfan777 at Citysearch

The accessories here are fabulous. The staff is friendly and the location is close to all the other shopping downtown and on Newbury. Good place!

01/31/06

Good stuff

by postulantbooty at Citysearch

I've gotten deals here. The store @ Exeter on Newbury is the best one. Put it this way...I got a fab Petro Zillia skirt for $20. Be patient & pick thru the racks. If you sign up & donate clothes, you earn $$ on the sale.

• Pros: deals, brand names, location
• Cons: narrow ailes

11/06/02

not worth your while

by jonniex1234 at Citysearch

poor service and quality. I would not recogmend visiting this company.