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Dorothy's Boutique

190 Massachusetts Ave
Boston, MA 02115-3011
Phone: (617) 262-9255

Ratings & Reviews Summary for Dorothy's Boutique

What Users are Saying:

  • Short lines
  • Convenient hours
  • Low prices
5 Star Rating
 
(2 reviews)
4 Star Rating
 
(3 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(3 reviews)

User Reviews for Dorothy's Boutique

Citysearch (6), InsiderPages (2), All (8)

4 Star Rating: Recommended

07/11/2008 Posted by narsheptha

I go to Dorothy's and only Dorothy's for my wigs. They have an amazing selection of synthetic, human hair, novelty and everyday wigs. If you're not headed to the Garment District for your wigs, try Dorothy's. The staff will let you try them on and even style and cut them for you for an additional fee!

Pros: Amazing wig, makeup and costume selection.

Cons: Customer service can be gruff.

1 Star Rating: Not Recommended

04/15/2008 Posted by knowsstuff

this place is atrocious. the men who work there have no customer service skills. when disputing an item that i ordered and didn't come in i was actually cursed at, which i won't repeat here. do boston a favor and let it go out of business by going somewhere else. people like that don't deserve your business and you don't deserve the aggravation.

1 Star Rating: Not Recommended

11/10/2007 Posted by fathermichaela

If you're more of a browser than an actual customer, or even if you have been a customer for who knows how long, it would not matter, because I was recently accused by the manager/owner of the store of shoplifting a pair of earrings from the store when I wasn't even in the store the day he said that I had committed the crime. I was embarrassed because he confronted me in front a store full of people and my younger sister without taking me aside, and irritated because when I asked for proof, he denied me and said that "...I just don't trust you, and you have stucky fingers..." I can honestly tell you that as long as I have been going there, about eight or nine years, I have never had any intentions of shoplifting or stealing. Their merchandise could easily be found in other establishments and aren't really worth shoplifting. A few of my other friends whom I've known for years have also been victim to this false accusation and I have been with all of them when it happened. So please, take my advice, and DO NOT GO TO THIS STORE!

Pros: Okay selection of wigs and footwear, diverse staff

Cons: Browsers are always under suspicion, no matter if that is all they're doing or not.

5 Star Rating: Highly Recommended

01/28/2006 Posted by bustytsdiva

I have been shopping at Dorothy's for almost 17 years. I have found the staff to be the friendliest and most helpful out of any wig store i have ever stepped foot into. They are so open minded and helpful. I recomend them highly. Keep up the great job guys. See you soon

1 out of 1 people found this review helpful

1 Star Rating: Not Recommended

10/28/2005 Posted by becg

I'm not even bothering to go in because they refused to say anything to me except their hours over the phone and would not talk to me to answer my question as to whether they had a specific item, which would have required a yes or no answer.

0 out of 1 people found this review helpful

5 Star Rating: Highly Recommended

10/27/2004 Posted by princessd242

Great service, The people that work there are so nice and totally helpful. I have been shopping there for over 4 years and I think it is just GREAT>

Pros: service, hard to find items, variety

Cons: , none, none

1 out of 1 people found this review helpful

Editor's Review

Wigs, fangs, fake blood--this costume store sends customers' imaginations into a tizzy.  See the full editorial review.

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Directory & Services Information

Parking

  • Street

Hours

  • Mon-Sat 9:30am-6:30pm
  • Sun 12pm-6pm

Payment Types

  • MasterCard
  • Visa
  • Discover
  • American Express

Recognition for Dorothy's Boutique

2006 Audience Winner - Offbeat Store

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