03/01/09

One of the Best Hotel in Boston

by dsiburian

The hotel was great! The rooms are great and the bed's are so comfortable. I would recommend the room with the view of the harbor if you can afford it.

07/18/07

POOR service and customer service on Jazz Thursday Nights!!!

by mellentine

Talk about your major cluster! We went to see the weekly Jazz performances that take place on a floating harbor raft. The hostess can't control the crowd, service is slow, and the food was cold. Music good, service horrible. No management in site.

06/10/07

Outstanding Concierge & Bell Service!

by kawaka1

Celebrated Our Anniversary In The City This Time. Typically don't stay in town because of traffic and prices. A rainy day arrival met us with an outstanding Valet (Dave) who greeted us with an umbrella and took care of vehicle, luggage, etc. Front desk staff was thoroughly professional and met our every need. Harbor view room was great. Chef Concierge (Nathan Goff) made my wife and I feel like we were the only guests in the hotel. Nathan arranged a reservation and transportation (due to rain he offered the hotel car/driver) to a great North End Italian Rest. (Cantina Italiana) the first night. Nathan also assisted us with several other concerns/questions throughout our stay. Jose (chauffeur) offered his direct cell number and returned to pick us up after dinner. My wife said she felt like she had been treated like Julia Roberts in Pretty Woman (Barney's service was great in that movie) mostly atrributable to Nathan. Pampered in the spa with a massage on our anniversary afternoon before dinner. Great Svc!! The food and service at the lobby dining room was perfect. Both of us are typically critical having spent many years in the tourism industry. We could find only great things to admire and remark about at this hotel. Close proximity to Aquarium, Quincy Mkt. Fan. Hall , etc. make this location very convenient for a nice weekend get-away. A great anniversary and we will certainly return for a repeat visit.

• Pros: Chef Concierge and staff know how to AMAZE the guest.
• Cons: Don't get to Boston often enough.

03/16/07

The Best Hotel I have been in

by reisb

The hotel was great! When I went to the hotel it looked okay on the outside but it's like living luxury. The rooms are great and the bed's are so comfortable. The bathrooms were clean and the showers were great. The room was calming except and the view of the Harbor was fabulous. The water and food that was in the room was quite expensive. No one would charge seventeen dollars for water in a fancy glass. Anyways I would recommend the room with the view of the harbor if you can afford it.

• Pros: Fabulous
• Cons: Expensive

Just your average overnight hangout: European luxury, sweeping harbor views and a private marina for your yacht.

by Contributor

In Short
Befitting its name, many of the BHH's 230 rooms boast beautiful water views. Hungry guests can grab a bite at the house's breezy wharf-level cafe, or upstairs at the exceptional Meritage. Between shoe shines, trips to the fitness spa and dips in the indoor and outdoor pools, certain guests try and squeeze in some time on the yacht they've docked in the hotel's marina facilities.

09/12/05

Luxury and can't beat views

by tobyboy

We had two rooms connected by a small hallway both were very spacious and had sweeping views of the harbor. Very comfortable and elegant decor. Lunched on the outside patio overlooking the water, and it was very enjoyable. Downstairs bar was very low key but had excellent martini's. It is pricey so expect to pay.

• Pros: Views, Rooms, Location
• Cons: Price

02/11/04

A must

by nhputts

Fantastic decor,Jazz club, full Gym and spa, free room upgrade, best concierge service able to get tickest to sold out shows and referral to best eats in Boston, 5 star in my book.

07/22/03

Best Hotel in Boston!

by mep4ybeth

This hotel was spectacular! The view of the Boston Harbor was breathtaking and the service impeccable. I also enjoyed dining at the hip new restaurant at the hotel as well as relaxing at the hotel's posh spa! If your looking for a luxurious hotel in Boston, this is the place you should stay!

• Pros: luxurious, great views, helpful staff

02/12/03

Bean Town Hotel

by demendieta

The hotel is nice, but over priced. The view is nice on the harbour side, but on the other side your view is of an ugly overhead high way

02/10/03

Dissapointing

by denayer

My husband and I booked this hotel for our wedding night (10 years ago). The reservation was made the day before and the front desk "gentleman" who took our reservation told my then fiance that he would be happy to arrange a suite (instead of the normal "room" )for our wedding night at no additional charge. The catch? My fiance had to make it to the hotel that day by 4pm to thank the clerk in person with a small gratuity.......Needless to say, we were unable to make it to the hotel by 4pm on our wedding day.....our room was exceptionally small with no view. What a shame! I have never been back.

• Pros: location
• Cons: bribe requested