Locke-Ober
Boston, MA 02108-4733
Phone: (617) 542-1340
03/14/2007 Posted by kammal
We had a reservation at L.Ober for a business dinner with an international client. Upon arrival we were told 2 of the people in our party would not be allowed to enter the main d.room because they were wearing denim; even though they were also wearing blazers and dress shoes with a very tasteful pair of denim pants. And we were not given any dress requirement upon making the reservations. The hostess told our clients they could go home and change, they explained home was far away so then the hostess tells them there is a store around the corner and they can go "buy a pair of pants". We were offered the lounge area for seating, which we took since we did not think it would be possible to wait less than an hour anywhere else. In an effort to try and salvage the evening we ordered a very nice and expensive bottle of wine for our guests. Rather than decant the bottle at the table, it was taken away and brought back to the table already out of the bottle. When we asked to see the manager, we were told to leave. When we tried to explain to the manager that a bottle of wine should be decanted at the table, we were again told to leave. The staff was rude and obnoxious from the moment we walked in, with no respect for anyone in our party. An indivdual in our party was charged for the bottle of wine that we never drank, and he was told by the manager the very nice bottle of wine would be enjoyed by the staff at his expense. Fortunately, we found a great restaurant near Copley Square called Abe&Louies. The staff was unbelievably pleasant and although they were full with reservations, they accomodated us the next night for a last minute reservation for another business dinner of 9 people (since we cancelled our 2nd reservation at L.Ober due to our experience that night). After our experience it was no wonder the d.room of L.Ober was fairly empty and the dining room of Abe&Louies was full.
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