Locke-Ober
Boston, MA 02108-4733
Phone: (617) 542-1340
11/15/2005 Posted by boadicea2
Reception staff lacks manners. Granddaughters dressed formally for lunch---unfortunately, one had misplaced her shoes, wore sneakers with her suit. The female receptionist whispered to the Maitre' D-- a rudeness itself to whisper in front of guests-- sneakers. He, with delight, told us we would not be permitted in DR bc of sneakers. He offered us places in the lounge, by the bar crowd. BC of our granddaughter, who was on the verge of tears because she saw herself at fault, we accepted. (Woman Bartender was GREAT.) Leaving, I noted 4 adults leave the formal DR with SNEAKERS on. I can only think your reception staff does not like children, not even civilized children;does not know good judgment; needs instruction on the fundamentals of courtesy/good business. Lastly, your bartender should be running the reception desk; the well-suited duo should be put back in the kitchen, washing the dishes. B
Pros: The Bartender
Cons: Impolite Receptionist
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