(617) 723-0818

10 Beacon St
Boston, MA 02108 42.3581 -71.0617

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Neighborhoods: Beacon Hill, Back Bay

www.dunkindonuts.com

Reviews & Ratings for Dunkin Donuts

3 Star Rating: Average

39 reviews

What users are saying:

1 Star Rating: Poor

11/18/08

Donuts Good, Sweet Rolls Good, Bagels Fair, Coffee taste like tepid, dirty dish-water

by buckaroo169 at Citysearch

The coffee used to be tasty and washed down the donuts and bagels well. I used to buy their coffee all the time. And, I usually spent more money on donuts, sweet rolls and bagels too. It was a good cup of coffee for a fair price.

That all changed about the time they started the [ my coffee tastes better that your coffee ] ad campaigns; the coffee went DOWN HILL fast.

I don't think they used the same roaster as they did before the ads started. I wish they'd put the money into a quality bean instead of ads telling us how good their coffee tastes.

Now, I'll go without coffee rather than drink DD coffee!!!

ZERO STARS!!!!!!! Can I give then a negative star count?

  • Pros: None
  • Cons: Coffee tastes like something that they should throw out.

06/20/08

Since the 1950s, the largest coffee and baked goods chain worldwide satisfies sugar and caffeine-craving patrons with its delectable doughy treats and more.

by Kamila Przybylski at Citysearch

In Short
With a visit to this popular fast food chain, it's nearly impossible to resist the devilishly tantalizing sight of thickly iced and lavishly decorated pastries coupled with the rich smell of fresh-brewed coffee. Opening that classic pink and orange box, filled with the familiar sugary treats, has quickly become a staple for just about any occasion, from a quick on-the-go breakfast to a corporate snack. Expect a wide selection of inventive doughnut creations, tasty cookies, and fresh-baked bagels, as well as diverse cream cheese variations and scrumptious sandiches. Carb-craving folk, whether they be a suit-wearing businessmen or a casual high-schooler, can cure both their sweet tooth and caffeine headache at this quick-fix stop.

2 Star Rating: Below Average

04/14/08

Dunkin Donuts has gone downhill

by taycron at Citysearch

Dunkin Donuts used to have the best coffee. There was a time when I could go to any DD's at any hour and get the same smooth cup of coffee. It's not that way anymore. Eight times out of ten I get a bitter tasting coffee. I used buy 2 coffees a day but no more. I'm tired of forcing myself to drink a 2 dollar cup of coffee that tastes like motor oil. I admit that there are times when I break down and want a coffee so I'll take a shot at Dunkin Donuts but I wind up disappointed and scold myself for being so stupid. It's too bad. Dunkin Donuts used to be great. How the mighty have fallen.

  • Pros: Sometimes you get great coffee
  • Cons: Most of the time it's bitter and undrinkable
4 Star Rating: Recommended

11/23/07

Good coffee but they need to work on the customer service

by TE22 at Citysearch

Most of the employees speak poor english and ahve a hard time understanding english. They consistantly screw up my order. Good coffee at a decent price.

1 Star Rating: Poor

05/18/07

Coffee from a Donut Shop???

by sfguitarist at Citysearch

Seriously. Are you kidding me??? Do people actually consider Dunkin Donuts coffee to be good? Oh my gosh! It's a Donut chain! I have to echo an earlier reviewer who took the words right from my mouth "It's hot water with a hint of coffee bean and sugar and cream to try and hide the fact that it has no flavor". Seriously, the Marketing people for Dunkin Donuts deserve their pay. They have brainwashed an entire coast to think their products are good. Just put a Red Sox player on TV with DD and they're sold.

I'm so happy there are no Dunkin Donuts out here in the West. In San Francisco, you can't walk more than 2 blocks without coming across a local coffeehouse serving the most incredible coffee you have ever tasted. The thought of my fellow citizens with Dunkin Donuts coffee in their hands almost makes me want to jump in the Pacific. Coffee should be bold, with flavor - not watered down.

If we want chains, we go to Peets Coffee and Tea, which serves amazing coffee from all over the World. And the atmosphere is much better than a freakin donut shop. Seriously, Dunkin Donuts fans have made me not hate Starbucks so much. Id take that over DD any day.

-Bewildered in San Francisco

  • Pros: Not on the West Coast
  • Cons: Horrible, tasteless coffee, fattening donuts, bad atmosphere
3 Star Rating: Average

01/09/07

Stupid workers

by blasmaphest at Citysearch

they s*ck b*lls. They don't know what the cr*p they're talking about. The guys there talk to me in chinese or Mexican. The food and coffee taste like sh*t and it is a center for diabetes. Die!

3 Star Rating: Average

11/20/06

Solid

by abirkens at Citysearch

You can't go wrong with DD's drinks and food. Nothing special but great for all ages and good for a quick bite on the go!

4 Star Rating: Recommended

06/05/03

Aunt Coo

by auntcoo at Citysearch

They have great food!

They have Great coffee!

and a REALLY Great Price!

0 Star Rating: Poor

03/28/03

Dunkin? Please.

by Grooviness at Citysearch

If I had a quarter for everyone who lives and dies by Dunkin Donuts, I'd be living the life of luxury. "Can I get a regahla, pleeease?"

Dunkin sucks. Get some real coffee at Peet's or the Someday Cafe.

  • Pros: Inexpensive, Fast
  • Cons: Poor taste, Atmosphere, Service
0 Star Rating: Poor

03/25/03

Don't make me laugh!

by louiseb at Citysearch

Hoe can anyone say that Dunkin Donuts has the best coffee in Boston? This tells me that the voters don't know what good coffee is!!

Dunkin Donuts coffee is a very small step up from McDonalds coffee!!

Get serious people - its Dunkin Donuts! Voting them the best coffee in Boston is like voting McDonalds the most romantic dining experience!

Showing 1-10 of 39 reviews

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