Borders Books & Music
(617) 236-1444
511 Boylston St
Boston,
MA
02116
42.3508
-71.0752
Neighborhoods: Black Bay East, Back Bay
Reviews & Ratings for Borders Books & Music
4 reviews
What users are saying:
Showing 1-4 of 4 reviews
Wonderful Customer Service
by YEAGER
March 23, 2009
I had a great experience at the particular Borders. I went in knowing I wanted a book about the history of the Boston mob. I spent about 30 minutes with a sales rep that walked me all around the store to point out different options and to discuss what he knew about each book. He was very helpful and would have spent more time helping me if I let him. The customer service has always been great here. Give them a shot if you're looking for a good ready but just unsure of what to buy.
- Pros: Service, Advice, Choices
Good Sales Staff by David L. at InsiderPages
Contributor
January 18, 2008
While the collections in certain areas leave something to be desired at times (the magazine section in particular), the sales staff go above and beyond the call of duty in order to help serve the customer. Rarely do they bug you more than once for help. Also, the cafe is among the best Borders has to offer, with coffee that tastes as good as DD.
borders is by far superior to barnes and noble.
by jdliveshere
March 17, 2007
This borders is average compared to other borders, but highly recommended amongst other bookstores. I always find borders staff to be helpful, not snotty, and there prices and selection to be the best.
- Pros: selection, friendly/helpful staff, atmosphere
- Cons: i wish it were a little bigger, smaller then some borders, but it is still big for being right in the city.
Shop for books, music and more in a warm, relaxing and customer-friendly environment in the heart of the Back Bay.
by Nancy Hunter
December 06, 2006
In Short
Originating in Ann Arbor, Mich., in 1971, this international bookstore chain is known for its vast selection of books, movies and music, as well as a comfortable atmosphere. Cozy chairs, scattered tables and music listening stations invite customers toexplore and stay awhile. Book and music selections are tailored to the community, giving the shop a local feel. The knowledgeable staff and Title Sleuth inventory computer stations aid inquisitive shoppers.
