03/23/09

Wonderful Customer Service

by YEAGER

I had a great experience at the particular Borders. I went in knowing I wanted a book about the history of the Boston mob. I spent about 30 minutes with a sales rep that walked me all around the store to point out different options and to discuss what he knew about each book. He was very helpful and would have spent more time helping me if I let him. The customer service has always been great here. Give them a shot if you're looking for a good ready but just unsure of what to buy.

• Pros: Service, Advice, Choices

03/17/07

borders is by far superior to barnes and noble.

by jdliveshere

This borders is average compared to other borders, but highly recommended amongst other bookstores. I always find borders staff to be helpful, not snotty, and there prices and selection to be the best.

• Pros: selection, friendly/helpful staff, atmosphere
• Cons: i wish it were a little bigger, smaller then some borders, but it is still big for being right in the city.

Shop for books, music and more in a warm, relaxing and customer-friendly environment in the heart of the Back Bay.

by Nancy Hunter

In Short
Originating in Ann Arbor, Mich., in 1971, this international bookstore chain is known for its vast selection of books, movies and music, as well as a comfortable atmosphere. Cozy chairs, scattered tables and music listening stations invite customers toexplore and stay awhile. Book and music selections are tailored to the community, giving the shop a local feel. The knowledgeable staff and Title Sleuth inventory computer stations aid inquisitive shoppers.