Underbar

12/03/06

Disappointing experience; poor treatment of guests

by kgoodfellow at Citysearch

I went the Underbar with a few girlfriends recently, because I had heard it was a good place for dancing and worth the cover fee. I had been to Caprice (upstairs from Underbar) many times and really enjoyed the atmosphere so I thought Underbar would be similar. When we got there there, it was practically empty. I was initially put off by the little knit silver dresses (think old school Star Trek) women there wore as uniforms since I had expected a classier club; however, we had paid the $20 fee to enter so I thought we might as well make the most of the night.

My friends and I danced for a while until it started to fill up at which point a man working there told us we were dancing too close to a reserved table. Obnoxious as that is in itself, since although we hadn't paid to reserve a table we were still paying customers, it was his curt manner of speaking to me/us that was the problem. I had never been spoken to so rudely at a club or restaurant in my life and I was embarrassed and confused by his bullying attitude. When I asked him to clarify, he said that we had been putting our drinks on a reserved table, which I don't think we had done and certainly would have stopped doing had we been approached politely. I asked to speak to the manager and he wouldn't talk to us. I think we were all taken aback, especially since as a small group of women we weren't used to being seen as unwelcome at any establishment.

The night was ruined and ended up seriously deteriorating after that point.

• Pros: convenient location
• Cons: hostile staff