Samba Steak House & Sushi
Framingham, MA 01702
Phone: (508) 628-0288
01/27/2007 Posted by alikea
I have never posted on Citysearch before but after such horrific service, I knew I needed to warn the general public. -With an 8:00 reservation, we were not seated until 8:40. Our initial greeting was by an extremely unfriendly hostess. Her greeting was, "Let me know when you are all here, in a dry unfriendly tone." We were FINALLY seated downstairs in front of a vent that was blowing extremely cold air. Half the guests were wearing their jackets, we did let management know but they didn't do anything about it. -After finally (10 minutes later) being greeted by our waiter, we ordered drinks and waited about 10 minutes for them. Our waiter disappeared for a long while and after tracking him down, we told him we wanted put in our order. But, he didn't have a pen. What a concept, a waiter with a pen! He went to "find" a pen which took another 10 minutes! We thought he may have gone to C.V.S. to buy one. -It was now 10:30 and all that was served were our drinks a few salads to guests that ordered the habachi and a couple appetizers. After speaking with the manager again about the freezing cold vent and slow service, we moved upstairs and were asked to CARRY UP ALL OUR DRINK AND ANY FOOD (which wasn't much) that we had in front of us. So 11 of us walk throught the restaurant and up the stairs holding drinks and a couple appetizers. How ridiculous is that!? -Now it really begins to feel like a Seinfeld episode...we were brought a bottle of complimentary champagne by the manager with an apology, and he joined in on our toast by DRINKING OUT OF OUR BOTTLE OF CHAMPAGNE! Yes, he chugged out of the bottle of OUR champagne. We were all shocked and in dismay! -The only positive note is that the sushi was delicious and everyone enjoyed their habachi but that wasn't served until 11:30 so a couple of my friends had lost their appetites for steak by that point. Extremely disappointing!
Pros: Decor, food
Cons: SERVICE
Write a review and share your thoughts with others
