11/07/09

Nope

by emilee262

Hated it here...

10/14/09

Not so sure...

by totoj

So for 30 minutes of consultation period, like 3 minutes were spent actually diagnosing and determining the treatment and the rest was pretty much forcibly convincing me why I should get the package of treatments. It was very uncomfortable as a customer plus I had to wait extra 20-30 minutes before the treatment even though I've already made an appointment for that.

In terms of treatment, there wasn't enough explanation/description of what I should expect and what I shouldn't. I wasn't given any instructions on how I should treat my skin after the treatments and they merely suggested buying more products.

The treatment itself was okay I guess. I'm not sure since it has not been so long.

Overall, I just wish the staff was more friendly and professional at the same time.

• Pros: convincing staff
• Cons: long waiting hours, unfriendly environment etc

05/27/09

Great place! I miss Sofia:(

by lila016

i've been coming here for micro's and peels for a long time now and I love the results. Sofia left and i'm really sad about it. She was always so thorough with everything she did and made sure to do a good job. I've been there since and I don't feel like i'm getting the quality peels and facials I use to get with sofia. Last time I was there the lady that did my peel didn't put enough chemical peel on. I went home and my face was the same as when i got there. I was dissapointed. i'm not sure if I want to keep coming here. Sofia where did you go?

• Pros: Good micros but never apply enough chemical peel
• Cons: quality of the peels not as good as in the past.

05/10/09

Fantastic Results

by bonnie1710

Now that nice weather is here decided to go for laser hair removal. I had several treatments and the results are amazing. Also, I was so pleased with the staff and results, that I also had some botox done. The results were great. I am committed to improving the quality and look of my skin, and Sleek is the place to do it.

• Pros: caring staff, professional

05/08/09

Better off at a Dermatologist or Plastic Surgeon's

by brbeauty20

I am in my early 40's with good skin, and always gone to my dermatologist for peels, retin-A, etc. However, I saw the advertising for Sleek Med Spa while walking through Natick Collection and decided to go in for the "free consultation". Being in the sales field myself, I politely stated to the high pressure sales associate I only wanted two sessions of Botox to assess the results.

The following week I went in for the Botox injections, which I have never had before, for some forehead lines, which honestly are slight but noticeable to me in photographs. I was initially happy with the results after two weeks, the injections smoothed out my horizontal forehead lines. However, less than five weeks after the treatment, the lines "popped" back!! I thought botox was supposed to last for two-three months? I believe the dosage they used was weak, even though I was charged around 800.$ for two forehead areas. I would have been better off buying a creme facial filler at the cosmetic counter or CVS. I am disappointed in the quality of the services, and how they are administered.

• Pros: Convenient location within a major mall
• Cons: High pressure sales

04/09/09

Come here for Sofia only!

by tribitz

The only reason why I go here is because of Sofia. She is the most professional, thorough, and patient person I know in the industry, and she genuinely cares for her customers and their satisfaction. I've had a couple of treatments with some of the other employees here, and I was very upset with the experience. Regina is too much of a pushy saleswoman, and coming from a sales and customer service background myself, I thought that I could teach her a thing or two about being tactful, customer-oriented, and not breathing down my neck about buying products. The other employees I've had (I won't mention their names) lacked the thoroughness that Sofia takes very seriously. The 5-star rating is for her only, so be sure to request her when booking an appointment!

• Pros: Sofia is incredibly professional and polite
• Cons: Some of the other people are rude, pushy, and unprofessional

03/31/09

Great place, Great profesional and knowledgable staff

by mesarec

I was always wary of sleek medspa, but under management now by Sasha i love this place again! They have gotten rid of a couple employees who were always cold and made you feel uncomfortable, and now there staff is very knowledgeable AND professional. They dont try to sell you wut you dont need and are very considerate to your budget. Erin especially is great and i will continue to book all my appointments with her. I highly reccomend this place now and Erin as well.

• Pros: Very professional, knowledgeable and kind.
• Cons: none!

03/27/09

50/50

by Tan

Have been going to Sleek in Natick for awhile for microderm and photo facials and btx. Sofia is my skin technician and always does a wonderful job without any of the high pressure tactics to purchase packages that some of the other staff have tried to sell me. She is honest and caring and knowledgeable. My only complaint about Sleek is other than the pressure they put on you to buy their packages, there has also been a lot of turnover in Natick in the two years I have been going. Basically, I stay because of Sofia.

• Pros: Example: best croissants in town
• Cons: What are the drawbacks?

02/24/09

they listen to the clients and their needs!!!

by 2Friends

We were treated with amazing professionalism, they gave us a solution and listen to our concerns and issues, the company found the best way to make it easy to solve.

They will call you to make sure you are 100% satisfied as a client.

Great experience

02/24/09

Very civilized staff and management!!!

by SonyaA38

They are a Very civilized staff and management, good enough to fix a complicate issue, but I'm happy with the results, they responsible with clients, they make an effort to make you happy, I was very unhappy about a past problem, but know I HAVE TO ADMIT THAT THIS PLACE TAKE ALL IN THEY HANDS TO MAKE YOU SATISFIED.

Recommended .

• Pros: everything has a solution!!!!!!!!!!!!
• Cons: nothing at all