Emerge by Giuliano
Boston, MA 02116
Phone: (617) 437-0006
01/22/2008 Posted by bostonspabeauty
While the decor of the spa area is very inviting and relaxing, that's about the only thing going for this spa. This front desk staff is RUDE and pretty incompentent, and no one seems to know how the process works. WORD TO THE WISE: Make sure you call and confirm your appointment and details before showing up, and once you check in. I scheduled a basic manicure with a hand exfoliation ($30 + $15 extra for exfoliation) but they put it in the system as a Delux manicure, which is almost twice as expensive. I didn't verify this when I checked in and got stuck paying for the delux manicure, since the manicurist used parafin instead of exfoliant. I've been to plenty of spas on Newbury and this one is simply not worth the cost.
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