Tavern in the Square
Cambridge, MA 02139
Phone: (617) 868-8800
07/04/2007 Posted by optimator
I must be a masochist. That is the only reason I can explain going back to the Tavern after two terrible experiences with them. The Tavern continued its streak with a third flop - no more! The lowlights of the first two experiences are typical service failures and poorly handled food which I regret not reporting to the Dept of Health. Anyway, a few of my friends wanted to play trivia but our usual haunts had canceled for the Fourth. I had phoned the Tavern to see if their Tuesday night trivia was still on. I asked an uncertain hostess, Lily, to check with a manager when I called. She put me on hold and came back with an affirmative. Fast forward a day to Tuesday, eight of us got there an hour early to ensure a table and to order dinner and drinks. Luckily, my meal seemed safe and it was only my beer that had a foreign object (a fly) in it this time. A hour later, there's no trivia. I asked a manager about it and she said trivia had been canceled a week ago. When I told her I had called and was given wrong information, she apologized in a simperingly, insincere way and added "there's nothing I can do." Here's a few suggestions: keep your staff informed, update your website, and/or give us a discount on the sub-par meal we just choked down. To add insult to injury, when we asked for our check, our waitress disappeared for nearly a half hour. When she finally returned, she asked if we wanted our check! Another fifteen minutes to get our check and another ten minutes waiting for our waitress to come back before we tried to pay at the bar. They held our bill at the bar until our waitress came back. With so many establishments in Central Square with better food and service, there's no reason to go to the Tavern.
Pros: Location and good selection of beers
Cons: Horrific service, cleanliness
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