Dr Galina Rabkin
Brookline, MA 02445
Phone: (617) 734-7171
03/05/2008 Posted by rbcl
Before posting myself, I read many of the other reviews, including the single one-star review. This lone outlier is the exception that proves the rule: Dr. Rabkin's service, selection, expertise, and attention to detail are exceptional. I have been wearing glasses for almost 40 years, have lived in a Boston suburb for 25 years and have purchased my glasses at one optician (not Vizio) for that whole time . . . until now. Having just moved back to the city, I was looking for a whole new look to go with my new life. I also needed my first pair of progressive lenses. I found Dr. Rabkin here on Citysearch and off I went. Vizio's frame selection is wonderfully current without being too over-the-top. Finding a flattering frame was easy with the competent, attentive help of Dr. Rabkin's staff. The harder part came when my glasses arrived. The lenses were manufactured incorrectly the first time. No problem, said Dr. Rabkin and she whisked them away to be remade. Several weeks later I returned to discover that the lenses, while correctly manufactured, didn't feel right. I just couldn't see clearly through them. Ever patient, Dr. Rabkin suggested that I try them for several days and then get back to her. When I called still reporting problems, Dr. Rabkin invited me in for a complete exam, both of my eyes (she hadn't done my initial exam) and of the lenses. After the most patient, thorough vision exam I have had in a long time (at no additional charge), Dr. Rabkin ascertained that (1) the lenses were correctly made and (2) the prescription was correct for my eyes. What was necessary were several minor but important adjustments to the way the glasses sat on my face. An hour later I was done. My new glasses look and feel great. Even better, I am seeing better than I have in a very long time. Many thanks to Dr. Rabkin and her staff. I (and my husband) will be back.
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