Mercury Moving and Storage Systems
Serves New England area with packing, assembly and disassembly, and piano-moving services, plus storage in climate-controlled warehouse.
Reviews & Ratings for Mercury Moving and Storage Systems
56 reviews
What users are saying:
Showing 1-10 of 56 reviews
5 Star Service
by md21
April 29, 2009
I had an excellent experience with this company. They went above and beyond what was expected of them. They gave me very personalized service that other movers said they would not offer - and they did not even charge extra.
The movers wrapped my belongings with exceptional care. My phone calls and emails were always answered promptly.
- Pros: Personal attention, prompt, professional
Best Customer Service
by JaHyman35
April 29, 2009
Mercury Moving has the best customer service I have experienced in years! I can’t remember the last time I felt a company really cared about me as a customer. From when I booked the job to the very end, these guys made me feel nothing but confident in their service. Oh, and besides treating me and my family so well (they even gave me a house-warming gift!) they also came in under budget and nothing got damaged in my 3 bedroom house move! I HIGHLY recommend Mercury for an easy move.
- Pros: Professional, thoughtful, great price
- Cons: None
#1 Moving Company!
by Peg123456
March 11, 2009
Mercury Moving is an excellent moving company with a courteous and professional moving staff. We have used Mercury several times and are always happy with the staff, timing, and job well done. The internal staff at Mercury is easy to deal with and more than willing to accomodate needs. Overall, the company operates well, is priced right, and turns moving into a hassle free situation. We have always been completely satifisfied and highly recommend Mercury Moving!
- Pros: Staff, Company, Outcome
Mercury Movers were FANTASTIC
by jakenderek
February 16, 2009
Great Movers - So Professional!
Showed up on time, worked continuously, even when left alone. I couldn't be happier, or more satisfied with the level of service provided. $117 an hour for two men. Broke down the furniture that needed to be, and put everything back together perfectly.
Feel confident booking a move with Mercury. 10 out of 10!!
Moved 30 years in 3 days! Great experience, good folks. Highly satisfied.
by gsk01505
February 09, 2009
I have lived in the Worcester area for 30 years in a 3BR house. Needless to say, there was a lot of stuff!.. I saw the good reviews here about Mercury, and contacted them, along with a couple of other movers. Mercury was the most responsive and realistic of the bunch. Gary came out and helped scope out the effort. I definitely needed help packing! I was under time pressure as I was closing on the house, and needed to be moved inside of 2 weeks. I had a couple of their folks out on one day to help me pack. They were great, and helped guide me through the process. A couple of days later, much of the same crew came and packed me up, and delivered me to Maine the next day. During the move, I had asked them to unpack a large speaker on the first floor, and later asked them to move it to the second floor. In doing so, they nicked a wall, and they came to me and insisted that they show me what happened. It was not a big deal, but the fact that they made sure I knew it was different from other experiences I have had! To be sure, my move was not inexpensive, but in line with other quotes from reputable firms.. but on service, they came out way ahead!
- Pros: Consciensious, Thorough, Good Attitude, Very Helpful, Friendly
Service with a smile!!!!!
by Lisa95
January 29, 2009
Mercury Moving made a very stressfull time in my life really easy. The two wonderful movers were very cosiderate and caring, not only for my furniture but also for keeping the condition of my home scratch free while moving the furniture both in and out of my home. I would highly recommend Mercury Moving to everyone, no matter how big or small your move is. It was a great pleasure to see service with a genuine smile. Thank you again, I will definitely recommend you and use you again
Outstanding experience with Mercury Movers
by mzboston
December 30, 2008
My wife and I recently used Mercury Movers to move from Jamaica Plain to Newton. We were blown away by their service from start to finish.
To begin with, Jessica provided an estimate within a few hours of our initial phone conversation. She then went out of her way to answer all of our questions promptly and thoroughly--she made us feel like we were her #1 priority (a contrast with Gentle Giant, which made us feel like one out of a thousand potential customers). Leading up to the move, Jessica stayed in touch with us to make sure we had the right kind of crew to make the move go smoothly, and accommodated our request to have Lenny on our team (Lenny had worked on a move for my brother-in-law and we had heard very good things about him--all of which proved accurate).
The move itself went very smoothly, even though it was difficult. We had the guys grab a few things from a storage unit in Stoughton, then move our things out of an 11th-floor condo in Jamaica Plain and into a 3-story house in Newton with fairly narrow/angular stairways. Despite those challenges (and the fact that we have several very heavy/bulky pieces of furniture), Lenny and the rest of the crew worked hard all day with a smile--they didn't complain once about the difficult conditions. As importantly, they treated our possessions and our new house with respect--we had just had our floors refinished and our walls painted, and the guys left the place as clean as it was at the beginning of the day. At the end of the day, after 10 hours of solid work, Lenny and his crew reviewed each room with us and patiently rearranged furniture to our liking (they even lugged a dresser from the top floor to the basement once we decided we didn't like it in the bedroom). To top it all off, they came in right at the estimated cost.
We will not use another moving company in the future--you should strongly consider giving Mercury a call for your move.
- Pros: Estimate accuracy, personalized service, efficient packing/moving, detail-oriented, hard-working, reasonably priced
- Cons: none
The Very Best Movers around
by kmurf2
December 19, 2008
We used Mercury Moving in Avon, MA. They were fantastic and would highly recommend these movers. They were efficient and were so accommodating with anything we wanted. To move furniture around once placed and best of all they were the nicest people who worked very hard. We had a lot of very heavy pieces of furniture including a piano and they moved everything with ease. Very careful of all our belongings. Mercury Moving was the only pleasant experience we had in this whole process of moving. Don't go anywhere else. Family owned company key!!!
Fantastic!
by alysselowes72
November 25, 2008
I will never use another mover besides Mercury Moving. My experience could not have been any easier. These guys packed every last thing in my four-bedroom home, moved it, and set everything up without so much as a scratch or complaint. They were in perfect spirits and made me feel like the world's most special customer. Yay Mercury Moving!!!! Oh, and they were about 5% under the estimate - who can beat that????
- Pros: Smart office staff! Likeable and skilled movers.
- Cons: NONE
Fantasic and friendly service
by katelmadden
November 05, 2008
My husband and I used Mercury Moving in August when we moved into our new home. The movers showed up right on time, quickly, yet carefully, loaded our belongings onto the truck and then met us at our new home. Again, they unloaded and carefully placed everything where it belonged. I was very impressed with their ability to maneuver pieces into our back hallway - it's tiny!
The staff, from beginning to end, was gracious, helpful, and just plain fantastic. We would definitely use Mercury Moving again in the future.
