11/07/08

Sometimes Excellent Sometime Just OK

by garson67

Going to Upper Crust can be a great pizza experience, but sometimes it's also a disappointment. The slices at times are large with a generous amount of excellent sauce and great cheese. But sometimes you get a slice that's a bit small with not enough topping on it. The thin crust is always good. The slices are a bit on the pricey side so when they skimp on the sauce and cheese it hurts. But when their slices get it right, they are really good.

10/26/08

Great thin crust pizza

by GPDDS

This is the best pizza in Boston as far as I'm concerned. They deliver, have great toppings, etc., but the best part here is the crust. Thin, crispy, and irregular edges that really taste great!

I have an account with them since I like them so much, though I don't like the 15% tip they add on to deliveries on account. Who tips a pizza delivery guy 15%?

• Pros: great thin crust pizza
• Cons: not enough seating!

09/02/08

Great!

by JanElmer

Excellent pizza, I really love their basic basil, mozz and tomato! They have a number of locations so it's always easy to find one when in need.

08/24/08

WORST service and only so so pizza - GO ELSEWHERE!

by freddy483

I will never go here again even though I live right down the street! They have mixed up or forgotten so many orders. I show up to pick up my pizza and they had given it away to someone else - they offered NO apology, wanted to give me store credit instead of money back, and said they were too busy to rush me another pizza! The pizza isn't even that good. Not worth the frustration

07/01/08

Very, Very Good

by uoha

Awesome pizza! A definite stop at any location! They have great toppings, and great quality pizza. Delicious.

02/21/08

It doesn't get better than this

by chimparella

The Upper Crust is my absolute favorite place in Coolidge Corner. Everyone knows that their pizza is unbeatable, look in ANY food review source, everyone loves them. What people may not know is the level of dedication they have to their customers. I am their for lunch maybe once or twice a week, the staff is always friendly and always greets me by name, regardless of how busy they are. I've have on more than one occasion seen them run out the door to chase down a customer who has forgotten a belonging, helped mother's with their strollers, and are always willing to take an extra few moments to candidly give their personal menu recommendations. I'll be honest, I love thier pizza, but it's their excellent customer relation skills that will keep me as a loyal customer.

• Pros: The service is a excellent as the pizza

10/16/07

Very good pizza, a bit pricey

by whitewaterhelix

Upper Crust is a great name for a pizza place that has a great mix of crispy and chewy crust. High quality eating, but you do pay for it, as it's a bit on the high end, which I suppose should be expected from a place called 'upper crust'. Enjoy

• Pros: Great pizza
• Cons: a bit pricey

09/26/07

perfect pizza

by bosox55

By far the best pizza in Boston. Their wheat crust pizza is outstanding. The staff is always friendly and helpful. A wide variety of toppings and specialty pizzas. I have never once had a bad exoerience at Upper Crust.

• Pros: delivery
• Cons: none

07/29/07

Overpriced and awful

by djmsalem

Pizza was delivered cold, with a crust that was thin, but like cardboard. Skimpy toppings and apparently you need to specify that you want cheese on your pie, since ours came without. New bride says: If this is the best of Boston, I'll eat my pizza in Jersey." There's better pizza everywhere.

• Pros: It's pizza
• Cons: Overpriced, crust like cardboard, skimpy toppings, need to specify cheese if you want it, delivered cold

12/31/06

No big deal

by aaronscott

I've eaten at the upper crust a few times and ordered delivery as well, and each time the pizza has been decent but the service has been poor. The staff are not very friendly, and everytime I have ordered delivery, it arrives late. I once ordered on a friday night, albeit a busy time, and the pizza hadn't arrived in nearly three hours! I canceled the order and called another pizzeria, which had a pizza at my doorstep twenty minutes later. If you want good pizza and good service, there are much better places in town.

• Pros: the pizza is decent
• Cons: the service is poor