Reviews & Ratings for Allure Boutique

2 Star Rating: Below Average

3 reviews

What users are saying:

1 Star Rating: Poor

08/29/09

Worst Customer Service/Nasty Owner

by seagriff at Citysearch

They failed to acknowledge their ordering mistake. They ordered a gown instead of a tea length dress, (which made no sense as it was for a bridal party with all tea length dresses), and blamed my daughter for their mistake. First they promised to make good on their mistake and after we drove two and half hours for alterations, the owner renegged on her employees promise. She was unbelievably rude and nasty to us as we stood in her store and never even tried to accomodate us. Do not shop here, save yourself from the abuse and aggravation that this establishment dishes out to customers who pay top dollar for their merchandise. Buying these dresses should be stress free and pleasant and this has been torture. We are now forced to go elsewhere for alterations because this owner is not smart enough to put the customer first.

  • Pros: There is nothing positive about this store
  • Cons: Unreasonable, rude, impossible to deal with
1 Star Rating: Poor

08/19/08

Bad Experience

by anighten at Citysearch

This place was AWFUL to deal with. Their customer service is great until they have the $$ in hand for whatever you purchase. My experience with this lovely shop ended in a screaming match between me and the owner. I've never been yelled at like that before by anyone. I had so many issues with this place (they cancelled 2 fitting appt's and forgot to order my bridesmaid dress) and they were not nice, not helpful and didn't seem to think they did anything wrong. Please do not put yourself through such a headache during such an emotional time and with an emotional purchase. It's not worth it to deal with such an unorganized shop.

  • Pros: Nice dresses
  • Cons: Owner is very difficult to deal with
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