DeKwa, elements of hair
132 Newbury St
Boston, MA 02116
Phone: (617) 236-8081
Boston, MA 02116
Phone: (617) 236-8081
awful experience
05/06/2008 Posted by kaitlynchu143
This place was such a nightmare! to start with don't believe there reviews!!!!!! They pushed me into buying products that i really didnt need and i bought them anyway because i felt bad. i asked for a side bangs and betty gave me short uneven bangs right across my forhead. I am absolutely embarrased to leave my house. I got a partial foil, the color was fine except for the fact that on my part there are bleach marks everywhere. i was better off going to supercuts. very dissapointed.
Response from this business
An unfortunate situation
Posted on 05/09/2008
We would like to sincerely apologize for your unfortunate experience. Some of the stylists are self employed. In this case, any product sales are really between the stylist and client. Even so, we would be happy to take the product back and reimburse you. We feel Betty is an amazing stylist who has had extensive education around the world, and has won many international competions. If you read all the reviews you will see many agree. If there is any way we can rectify the situation plese let us know.
Sincerely,
Salon Owners
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