Boston Park Plaza Hotel

09/09/08

Great location, good rooms, nice conference area

by scottieb3 at Citysearch

I had read the rooms were cramped, but when I arrived that was not the case. It was apparent that the hotel had simply knocked out every other wall, turning one-bed mini-rooms into two-bed large rooms. Consequently, we also had two full bathrooms, which made getting ready in the morning easy. The beds were soft and comfortable, with the right number of pillows. The room felt spacious, clean, and tastefully decorated. Just a block off the Public Gardens and the Boston Commons, I enjoyed the area for it's cafes, T proximity, and ample running paths on the nearby esplanade.

There were only a couple minor complaints: a noisy heating/cooling system that would kick on periodically and no wireless internet. At the price for the hotel, I shouldn't have to pay $10/day to hook up to your cable: free, secure wireless internet is provided at Days Inns and Red Roof Inns, sure the Park Plaza could figure it out.

• Pros: Location, Room size, beds
• Cons: Internet

07/06/08

Perfect location. Easy walk to Freedom Trail; Charles River (and fireworks for 4th of July visitors); harbor; theatre district; little Italy and Chinatown. We are 60ish and he has a hip replacement;

by ewszulli at Citysearch

Perfect location. Easy walk to Freedom Trail; Charles River (and fireworks for 4th of July visitors); harbor; theatre district; little Italy and Chinatown. We are 60ish and he has a hip replacement; so if we say it is a stroll, it is. Take your time. Eat along the way. Don't miss King's Chapel during the 4th celebration.

Hotel is elegant. Rooms a bit small but doable. If you are a tea drinker, you will have to ask for more. Same for shampoo. Other than that...room adequate and views great. Best mattress I can remember anywhere. Bath old but clean and it works. If you are about gracious old places in spectacular locations....this is it. It is also in the Historic Hotels Registry. Eat in the North End. Italian. Mangia!!

09/21/07

Avoid

by sansserif at Citysearch

It was terrible. The room was really old and tired - and not clean. When I left - stayed one night - I had bites on my back. Bedbugs?? It was a nice hotel once that has been left to decay.......

07/15/07

Comfortable Rooms, Yummy Breakfast Buffet, Great Location

by megandavison1 at Citysearch

We enjoyed our stay at the Park Plaza. It was in a great location. Within walking distance of fabulous restaurants, bars, shopping, Public Garden, Boston Common, Freedom Trail Etc

• Pros: Location, Breakfast Buffet
• Cons: Expensive Internet Access, Only one towel in room every day

03/14/07

Over-priced, dirty, and depressing

by pandora76p at Citysearch

I just came back from 2 nights at this over-priced mortuary. The doors looked like they had coffin lids on them, and the rooms were small enough to complete the feel. The floor tiles and carpets were in poor shape and dirt, the shower leaked from someplace causing the wood in the bathroom to decay, and the maids didn't change the bed skirt that seemed to have red body fluid spattered on it. Speaking of the maids, if you like to sleep in and be in your room past 8 am put out the do not disturb or they will be knocking. The internet is a rip off - $11 for under 24 hours of very slow service that you had to go through several songs and dances to get it to work - tech support in Bangalore no less. The hotel was noisy - you could here toilets, TVs, phones, and people in the rooms on all sides (even up and down) and out in the halls. The conference room I was given for my presentation lost power to one side and when I panicked the hotel staff replied "it is an old building so the power supply isn't very reliable." Neither is their TV - I get better reception on the ariel antena at home, and all of the special functions - like the keyboard and the express check out don't seem to work. For $500 for 2 nights I should not be able to hear people on the street from the 11th floor, see tape-as-weatherstripping, or have a room that reaches 90F at night. And all of the information they give you about parking is just a bit off, and don't even begin to believe directions you get. From food to service, not a good value at all! The only saving grace was the irish pub O'Conner's nice selection of things people would really eat, dinner for around $12 per person and prompt/friendly service. Finale the desert bar was good if you go by taste but $30 for 9 spoon size dessert samples? Not that good. Stick to something with a little less "history" until this place actually does the renovations they keep claiming to have done. FYI: a little paint and some new towels don't count!

• Pros: good resturants nearby, can walk to historic sites without much trouble
• Cons: dirty, loud, expensive, hard to drive to, confusing parking arragenmet for unloading and parking

10/31/06

Not worth it...

by kaydeej21 at Citysearch

I stayed at the Park Plaza when attending a formal dance held there and let me say its not worth it. While the hotel is beautiful when you walk in, the rooms are just average for the price. Parking at the hotel was very expensive and the service was horrible. It took us 30 mins to get our car and they couldn't find the car of one of the others in the party!! Overall for the price, the Park Plaza is NOT worth it, there are so many other better places to stay in Boston that you actually get what you pay for.

• Pros: Nice lobby
• Cons: Price, parking

08/03/06

Do not stay at this hotel!

by spicycricket at Citysearch

My recent stay at this hotel was absolutely horrible. I arrived exhuasted after a 6 hour flight. Had reserved two rooms there, 4 months in advance. Ended up sleeping on a sofa bed because they over booked. Front desk clerk had a cultural bias against Americans and was incredibly rude to me when I was on the cell phone telling my friend telling him I couldn't check in yet because the "woman at the front desk said..." and she started yelling as she heard me say this screaming at me that she is not a "woman but a lady." Good grief! It was nuts!!! Requested room type not reserved. Horrible service, rude staff at resturants, stores and just all over the hotel. I have never experienced such inconsiderate ride nehavoir for people working in a service capacity. I will never ever stay at this hotel again!

• Pros: None
• Cons: Rude Staff, Tiny rooms with lacking amenities

06/19/06

This massive block-long hotel is as much a part of the city's landscape as the nearby Swan Boats.

by Contributor at Citysearch

The Scene
Opened in 1927, the Park Plaza remains one of the city's most popular hotels, due mostly to its unmatched location and affordable rates. The hotel's 36 function rooms assure that the lobby is usually abuzz with guests, businesspeople and the occasional bride and groom. Many area sights, including the Theater District, Boston Common, the Public Gardens and Newbury Street, are within easy walking distance.

The Details
The Park Plaza's 950 comfortably appointed rooms and 22 elegant suites cater to both business travelers and tourists. Guests don't have to travel far for food and drink; there are eight bars and restaurants located in or connected to the hotel (guilty parties can burn off the calories in the hotel's fitness center). The lobby's Swan's Court, popular with guests and locals alike, features an enjoyable, affordable afternoon tea service.

07/18/05

Will Never Stay Here Again

by cr80 at Citysearch

Recently stayed at this hotel. Had to be moved to three different rooms due to rooms not being cleaned prior to check in. Ended up in rooms with no bed, only sofa's and roll aways. Requested room type not reserved. Horrible service, Valet service took over 30 minutes to retrive car, waited almost ten minutes for elevators! Save your time and money!

06/09/05

Location, Location, Location

by mlestokes at Citysearch

An older hotel definitely. The rooms are small & the bathrooms are a bit cramped but it is comfortable enough for the vacation traveler. We had some problems with the Heat/AC but it was immediately addressed. Service was quick, friendly and helpful. The location is absolutely perfect. Close to all the major sites and the subway stop is right across the street. Lots of restaurants & shopping close by. We got a really great rate through a major discount website...would have been disappointed if we'd paid $125+/night for our room.

• Pros: Location, Service
• Cons: Room Size