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The Fairmont Copley Plaza

138 Saint James Ave
Boston, MA 02116
Phone: (617) 267-5300
Fax: (617) 437-0794

Ratings & Reviews Summary for The Fairmont Copley Plaza

What Users are Saying:

  • Luxurious
  • Good for business
  • Near entertainment
  • Romantic
  • Good views
5 Star Rating
 
(21 reviews)
4 Star Rating
 
(4 reviews)
3 Star Rating
 
(7 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(1 reviews)

User Reviews for The Fairmont Copley Plaza

Citysearch (3), Trip Advisor (25), Fodor's (5), All (33)

5 Star Rating: Highly Recommended

05/06/2006 Posted by tourist10

I've stayed at the hotel a few times - truly superb location and the Oak Room is stunning. Possibly the best location in the city and my experience of the staff is that they are extremely helpful and friendly. I am British and lived in Bermuda at the time of my visits, so my standards with regard to hotels are fairly high. The Copley Plaza easily outdid both Bermuda and the UK. I'd highly recommend it - and indeed have.

Pros: location, architecture, oak room

Cons: n/a, n/a, n/a

5 Star Rating: Highly Recommended

01/09/2006 Posted by petermana

We spent two wonderful nights on Dec 30 and 31. The hotel had a great bed and breakfast special...well worth the money and the trip! Great old hotel, dining room is one of a kind.

Pros: Location, History, Atmosphere

3 Star Rating: Average

07/25/2005 Posted by psboston7

Hallways needs to be updated I feel. The rooms are small but I do understand that these are old buildings so this is what you should expect. The decor however has been updated, though the linens had a rough "worn" feel to them. To me it wouldn't be worth the rack rate pricing. Be advised the only rooms that have views are the suites that face Copley Square other than that the side rooms over look the Westin and the expressway entrance. The location is AWESOME you are right at the "T" green line Copley stop so easy access to downtown by way of trolley or even a very nice walk. There is the Copley Plaza Mall which has a lot of "high end" stores and of course Newberry Street is about a 5 minute walk. Didn't check out the restaurants we only stayed one night. Respectfully Reviewed

Pros: location, ambience, doorman was nice

Response from this business

Thank you for the Feedback
Posted on 09/09/2005
Greetings from the Fairmont Copley Plaza ~ Thank you for taking the time to share your thoughts on your recent experience at the Fairmont Copley Plaza. I am disappointed to hear that we did not meet your expectations. I am please to let you know that we did recently complete a $34 million dollar renovation of all guest rooms and hallways of the hotel. Please feel free to contact me directly if you need additional assistance at 617-267-5300. Thank you again, Ellen Ryan Director of Sales & Marketing

Editor's Review

The "Grand Dame of Boston" sports an exterior that's reminiscent of New York's Plaza Hotel.  See the full editorial review.

Insider Tips

The Extras

Guests looking to enjoy an upscale meal or drink need only head downstairs to the Oak Room.

More Insider Tips

Hotel Information

Smoking

  • Yes

Parking

  • Lot
  • Valet

Payment Types

  • MasterCard
  • American Express
  • Visa
  • Discover
  • Gift Certificate
  • Travelers Check
  • Diners Club

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