Recommends
Joined 2 years ago
Excellent - Very "sympa".
Excellent, great place, we enjoyed the level of customer service from the reservation to the check out.
The room was as described.
We loved the TV in the bathroom, great extra.
0
Heart
Recommends
Joined 5 years ago
the best.
This by far is the best hotel! so much to do great restrants all together beautiful. the staff is very pleasant. I can't wait to stay there again.
0
Heart
Recommends
Joined 10 years ago
Luxurious, inviting touches abound at Harvard Square's landmark hotel..
The Scene
These esteemed Cambridge lodgings are surrounded by some of the area's more notable dining and pampering destinations. Two well-regarded restaurants--the nationally esteemed Rialto and the more humble and homey Henrietta's Table--are housed on the second floor. Regattabar, one of the city's most renowned jazz clubs, and the plush Le Pli day spa are also on the premises. Rooms run about $550 (at peak season); suites can run anywhere from $650 to $3,000.
The Details
If God is indeed in the details, the Charles Hotel in Harvard Square deserves holy status. Services run the gamut; on top of the amenities de rigeur among top hotels (a beauty shop, spa, fitness center and indoor pool), look for bonuses like quilted down comforters, terry bathrobes, plus bathrooms outfitted with scales and even the occasional TV.
0
Heart
Recommends
Joined 8 years ago
The Cheerful Charles.
The Charles Hotel is an amazing hotel and it all started with the wonderfully efficient reservation agents. I had booked my reservation online and had a special request of an early check-in, later that afternoon I had received an e-mail from a reservation agent letting me know that they had received my request and that they would try their best to comply. I travel a lot and stay at a fair number of high-end places around the world. I have never before had a hotel send me an email from an actual person. It was a very cool touch and showed me the level of service The Charles Hotel provides. The rest of my stay was just great. The reception desk was charming and enjoyable. The rooms were flawless and my whole stay at The Charles Hotel was very refreshing.
0
Heart
Recommends
Joined 11 years ago
amazing.
This is just a great hotel. Beautiful rooms, service. Great restaurants and bars. Rialto is amazing.
0
Heart