Boston >L'elite Bridal
“am wondering why would you had a bad experience in such a nice welcoming boutique, even the alteration part was fun and easy although I was losing so much weight before the wedding and they accommodated me professionally.”
“elite and I would love to go back again for evening gowns soon.”
“The customer service was awful and they were not sympathetic or apologetic for the stress they caused.”
“This dress was expensive to begin with, they charged my friend more than $100 for the alterations, which resulted in their ruining the dress, and they flat out couldn't fix it and blamed the problem on my friend's chest size - which for the record was a C”
“The employees were rude, and they kept me and my mother waiting for 45 minutes, even thoug.”
Don't be afraid to check out this place. Book an appointment in advance as they're a small shop, and keep an open mind. Also- I cannot stress this enough, do your homework and bring photos of dresses you like so they can get a grasp for what style you're into.
They carry a nice selection of Peter Lagner dresses, if you're into clean, modern, and smart looking dresses. If you're that sort of bride, you'll have good luck here, since the designs are quite unique. They also carry lots of bling bling and big designer name dresses too, if that's your cup of tea.
If you're feeling like Pronovias, I'd recommend purchasing the dress in the burbs, where the markup is less. I tried on a dress I tried on elsewhere, but it was marked up almost 50% more! But you can't blame them, Newbury rent must be insane.
Last but not least, I thought the service was friendly enough. They weren't sugar sweet, but they remained professional and courteous... Plus, they really listened to what I like and what I don't like, but! I can see how this store would be intimidating store to the wedding-dress-virgin. They help you get into dresses, so prepare to be in your underwear in front of a stranger.
Very Helpful!. I called around noon on a Friday to see if I could pop by to look at some bridesmaid dresses. There is a certain brand I was looking for that is sold at 3 different stores on Newbury. I called the other two stores first and they both said they were full all day. L'elite also said they were booked but said since I was just one person coming in, I could pop by around 3:30pm. When I came, they were ready to greet me and very helpful. They were able to find the exact dresses I wanted despite my lack of clarity in describing them (some brand with a D that sort of looks like Mad Men). Lauren was the person who took my appointment and helped me. She was great. Knowledgeable, helpful, not pushy, and actually listened to me. I'm looking forward to coming back with my bridesmaids to try them on again.
So far, so good!
Worked with Nelly (who's super cute, classy, and sweet), and a fantastic saleswoman. Whoever reviewed below and said Nelly ""snapped"" at her apparently hates humanity, because I can't imagine Nelly ever being nasty.. It is a super stressful experience, but they gave their honest opinions.... and these women know EXACTLY what they are doing. I would go so far as to say that they are the best in the business. The older lady that helped me (unfortunately her name escapes me) while purchasing my dress has SUCH an eye for bridal gowns and tailoring. She really pushed me (in a good way) into making the right decision. I had such a great experience, that they were my first choice for bridesmaids gowns, and they didn't even carry any brands of dresses that I had been considering! Lauren was fantastic (and I even found out after the fact that she doesn't normally work with bridesmaids, but with the formal wear) and all of my bridesmaids are happy. Or at least they are TELLING me they are happy :)
I have to dock them a star because I feel like they don't communicate very well. Not sure if its the older ladies not being great with technology, but they lost an appointment of mine entirely (was able to come back 2 hours later... and Newbury is not a TERRIBLE spot to kill time!), and sometimes I get a blank stare when I walk in (Who are you and what do you want?). I should also mention that If you want someone gushing over you and being artificial and OMGing, then this is not the place for you. They are brutally honest (e.g. ""you need lose 5 lbs or I am letting the dress out""), and sometimes this comes off as rude, but its not.
After having SEVERAL negative experiences at Priscilla's, I would highly recommend giving L'elite a chance. That is, of course, if you're budget allows for dresses $4K and up.
My dress is being altered as we speak, and I will give an update after its back. My alterations, shoes, and other accessories are ~$800 (bustle, hem, neckline alterations) but I expected this in a dress of this caliber. I'm excited to see how it comes out!
Extremely Helpful. I made a last minute appointment for my sister (the bride) and they were extremely friendly in letting us pretty much have the run of the place. The woman asked us point-blank what our price range was, but instead of balking at a low price, she was able to help the salesgirl pick out dresses of appropriate style and price for the bride to try on. THe salesgirl herself was extremely nice, and L'elite was accomodating to us in being able to push the price of the brides "dream dress" down to an affordable level. We probably wont go there for the alterations as it is far away, and seemed pricey. Also the woman did seem condescending to her staff, but more in a business-like way than a snobby way.
A Lovely Experience!. I have been reading about so many bad experiences while looking for wedding gowns. I thought I would write in about the amazing experience I had buying my own dress at L'elite. I had looked at a few stores and had not found anything. When my mother, sister and I went for my appointment at L'elite I was a bit tired and didn't think I would find anything that day. It was great that they let us walk around the store and pull dresses ourselves as opposed to having someone bring me dresses out of nowhere that I would never pick out! They had an outstanding selection and the staff was professional, courteous and fun. I did not feel overwhelmed at any point during my appointment. I bought my dress that day! Today I had my first fitting and had just as lovely an experience. Good luck, ladies, and I hope you all have the same experience!
Amazing Staff!. I like the service .My consultant didnot pressure me to buy.She help me find the perfect gown by listening to what I wanted.You will find the staff friendly, accomodating and extremely knowlegeable to help you find the perfect dress for your special day.
Wonderful Experience. I am pleased to say I wore to my wedding, one of Lena's original designs. It was such a wonderful experience working with her. She made a custom gown for me and words cannot explain how exciting it was to wear. I felt modern and chic and I looked like a true modern princess. Viva Glam!
Recommend to any friend or relative. Pronovias has a beautiful wedding collection. It was a pleasure getting my dress here and choosing from their selection. This is a high end boutique, and the price was EXCELLENT for my dress was only a mere 15 hundred.. WOW!! The service was very helpful, and I recommend L'elite to any relative or friend with weddingbells ringing, I also recommend them to anyone looking for a formal gown for any formal occasion.
Stay Away!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Beautiful Dresses. But not the only place in town. They are rude. Are only concerned with getting paid. Not responsive to telephone calls or emails.
Absolutely fabulous!. The prices were high but for what I bought it was certainly to be expected. The service was especially elite- absolutely fabulous!! All in all, I had a great experience, Thanks L'elite.
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