175 Highland Ave, Needham, MA | Map it
02494 42.304700 -71.220300(781) 453-8620 | View Website
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Terrible Customer Service. The product is very expensive, but seems to work just fine. However, their support has been awful. I have spent several months trying to contact customer service, but they are always secretive, toss the ball to someone else, and when I do finally talk with someone they say they are not qualified so they will put me through with their supervisor. The supervisor is a voice mail, which they don't answer to. Still waiting for their call.…
Hats Off to FoodTec. This is exactly what a pizza shop of any size needs. They cater directly to new or existing shops looking to improve business quality on both management and customer level. From full terminal set ups, cameras, printers to smaller needs such as label and paper reorders they can do it all with both the highest quality of products and support. Since switching over to FoodTec a little over a year ago pizza life has been so much better. THANK YOU!…
One of the best POS systems but.... this is not enough for a company who is trying to grow. The technical support is suboptimal and company is generally not very customer friendly. Their customers do not seem to be the top priority.
