Newton >Beauty > Fia Newton Ctr
15 Cypress St, Newton, MA | Directions 0245942.329195 -71.194997
Best Salon I've ever used! – Fia has been doing my color and styling since I moved to Newton Centre 3 1/2 years ago. I've been to so many salons where my hair ends up looking "frosted" (like our mothers would get in the 1970s). Fia really listens to me, and was the first stylist who didn't dissuade me from going red. I think other stylists are afraid of using red coloring, but Fia gets it perfect every time. I've never gotten so many compliments on my hair before, or so many requests for my stylist's name! I haven't been unhappy with my hair even once since seeing Fia. The staff is extremely pleasant and friendly. If I want my bangs a little shorter, or any other request, Fia always takes the time to make sure I'm 100% satisfied before I walk out the door. You'll love your hair like never before.
Horrible! DON'T GO HERE! – The worst salon of all time. Supercuts for $20 will give you a better cut and experience. The salon owner is contemptuous and rude and the desk staff is also obnoxious as if they have no interest in making money. Perhaps this is simply a 'front store' for some other dealings???
Not Very Nice – I went to the salon asking for Davines hair products and the man or boy at the desk looked at me as if I was crazy. He didn't even ask if he could find out if they could get the product for me. He just said "um- no we don't carry that".
I figured while I was there I should get a massage, and then I was told that the girl doing the massage was working the desk so I couldn't have one.
I was very confused. If I may suggest to whomever may read this, just be friendly, not snobby, that usually works. Made me feel as if I was not welcome.
still the best – Tried many, but you are always the best
Thank so much for bring me back ,!!!!!!
Jon is an AMAZING stylist – Ive gone to fia for probably 2 yrs. ive always gone to Jon. he is amazing, veryy nice, does a fantastic job, knows how to make your hair look amazing on you. i have very thing liveless hair and he made it healthy and made my hair look more full. it is expensive but well worth the money.
Most Wonderful Experience – Fourteen years ago, I walked into a Newton Center salon asking about a hair cut for my daughter who was just turning two. Much to my surprise, Fia greeted me and said that she would be delighted to cut my daughter' hair -- she did and it was beautiful -- not just the hair cut but the gesture. Fia would not accept any money -- just a hug and a smile. Many years later, I was intrigued to see that Fia had opened her own salon near my home and I have been Fia's client ever since. Fia is a true artist, amazing with hair but also an interesting combination of professional, kind and gentle. Her staff is professional, talented and approachable -- there's no haughty attitude in her salon. It is a jewel in the middle of Newton Center.
Not your Average haircut – I never write reviews online, but the last 2 reviews were so one sided I just had to write a review to submit to Citysearch. I have been a client at Fia Salon for the last 8 years. Frank who recently left the salon cut my husband and teenage son's hair. Fia does my hair. Fia recently had surgery and was out of commission for a few months. I had a different hair stylist cut my hair while Fia was out. I was very satisfied with my cut. And I have always been very happy with my hair cut, color and styling by Fia. We will miss Frank, he has been cutting the boys hair for a long time (since 2nd grade for my son!). Over the years the salon has gotten very busy, and the crew was stretched while Fia was out. But she is back, and I am sure things will be running smoothly again with her back in the salon. Running a retail operation is tough, it is impossible to satisfy everyone, I am sure that there will be instances when a few customers are unhappy. The best thing you can do in these situations is to inform the manager or owner.
I have always been happy with my hair style from Fia Salon, my hair is easy to manage, stays in good shape well after the typical 7-8 weeks (when I have not been able to get to the salon for a cut). I have had many strangers stop and ask who cuts my hair. This is not a salon for people who are looking for a boring cookie-cutter hair cut.
Fia let down..... – For three years I have overlooked the stone cold decor and tense owner/stylist/client weirdness at Fia because I have received the best haircut money can buy in Boston from Frank. $80 spent with Frank is as good as $400 with Sally Hershberger (which thanks to the insane treat of a former boss, was also an amazing cut). Frank is focused, friendly and not a phoney. I have referred dozen's of women to him almost to my detriment because the last 6 months have been hell getting an appointment with him, but it is always worth the wait, he never disappoints.
Just this week, during business hours, I called for an appointment and got hung up on (chaulk it up to receptionist error). So, I called back 10 seconds later and got their voice mail. I left a message with my name, phone number and told them I needed an appointment with Frank anytime he was available. That was on a Friday. By the following Thursday, I had not heard back from them so I called again. This time, I said who I was and asked for an appointment with Frank. I was put on hold for several minutes when the receptionist came back on and said he no longer worked there. There was complete silence from the receptionist, not a "we value you as a customer, can book you with someone else?" No nothing. You'd think as a business owner who just lost her best stylist, Fia would kick it into damage control with a phone call or postcard to her loyal customers trying to salvage their business? I was so shocked at the lack of regard for as me as customer that I just hung up. Now I am fielding calls from many of the people I referred to Fia and I don't know what to say to them because there are no stylists there I would recommend at Fia. The hair I saw being done by the other stylists at Fia was an endless parade of asymetric angry-lady hair and middle-aged over highlighted control freak bobs......granted that's probably at the customer's request.
What's a girl to do. I'll miss you Frank.
Worst Salon Experience Ever – I used to go to Fia but I stopped going after a series of extremely bad experiences there. I was treated so poorly by the owner and a colorist that it made me feel like I was a victim of racial or similar discrimitaion.
Firstly, I had been led to a waiting area, where I was sitting in a row of ladies and we all had our pocketbooks on the counter. The owner stopped cutting her client's hair, turned to me and took my bag
($400 designer) from the counter and placed ii on the floor on a mess of hair, dust and filth. She then turned around to her client and resumed cutting their hair. I was humiliated - she didn't do that to any of the other women sitting next to me. Another time, I was accused by a colorist for not telling the reservation staff the correct term for what I wanted done that day - now she had free time and appearently that looked bad for her. I was again, humiliated and belittled. Just disgraceful. Also, clients recieve the same haircut and color - short, choppy and brown. If you want anything other than short choppy brown hair - find another salon.
Beautiful salon, great service – I had my hair cut at Fia. It was a wonderful experience. I have very tricky hair, and my stylist, John, listened patiently and spent a lot of time making sure that the cut looked good and would work for me. It was a very relaxing, fun experience. Newbury Street quality without the attitude. There is metered parking right across the street, which is very convenient.
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