La Sposa Bridal

10/13/09

Raw deal in wedding dress shopping

by MarcyB at Citysearch

If I could give this place no stars I would. Being greeted by the owner was an experience all its own, cranky and extremely unprofessional. All she wanted was to sell a dress, didn't matter how it looked; all we heard was that she can fix anything in alterations. Believe me, most of these dresses needed a lot of help too! The prices are very cheap. but so are the dresses. Some of the worst manufacturing I have seen in a very long time. As soon as she knew this was only the second store we had been to and probably not making a decision then, we were left to our own devices. One other thing ladies, the store is not well kept and there were many pins on the floor in the fitting room. Save your money...go someplace else!

• Pros: Great Irish pub across the way
• Cons: Worst service I have ever encountered

10/05/09

Price not worth the hassle

by spainer at Citysearch

While the price was right, Margarita (the shop owner and main seamstress) needs to learn some customer service skills. I brought my mom and MIL in for the first fitting and she was curt to both them when we had suggestions on how to make straps for the dress. The top layer of the dress was chiffon and she put a hole in the front trying to make a sweetheart neckline (which really didn't turn out to be much of a sweetheart neckline).

When I showed up for my second fitting (a MONTH after my first fitting and just two weeks before my wedding), she had only finished trimming the length and nothing else.

She did a shoddy job and charged $350 (!) for the alterations.

• Pros: price of the dress
• Cons: price of alterations, job done on the alterations, attitude

05/07/09

Fantastic experience!

by flwasun79 at Citysearch

I am truly shocked to read some of the negative comments posted about La Sposa and Margherita, the owner. I also stumbled into La Sposa after leaving Vows, which was truly a terrible experience. From the minute I walked in, Margarita told me what would look good on me and brought me out the most beautiful dresses to choose from...now, mind you, from the get go, I did NOT really love the ones she chose for me, but I humored her and tried them, and guess what? I loved one after the other, and fell in love with the final dress I tried as soon as I put it on. It was very different from what I ever imagined myself in, but I knew it was the one, as did my mother and sister. As for the no labels, over charging, and only accepting cash, I am not sure where that information came from...we charged the down payment on my dress and head piece, the samples I tried on did have labels, and the night after M ordered my dress for me, she called to let me know the exact style numbers, etc. so I could have a picture onlne. When I did my own search for it online, I typically found it to be at least $300-$400 more than what I paid. Trust me ladies...please do go to La Sposa bridal. You won't regret it!!

• Pros: wonderful service; reasonably priced; knowledgable owner
• Cons: sometimes crowded due to small size