Watches >Walter's Jewelry Inc
236 Harvard St, Brookline, MA | Directions 0244642.340936 -71.121072
Mon - Fri, 9:30am - 6pm; Sat, 9:30am - 5pm; Sun, closed
Neighborhoods: Coolidge Corner South Side
Terrible Service! Avoid like the Plague! – DO NOT GO TO THIS PLACE!
I wish I had looked at the reviews on Yelp before going. It would have saved me dealing with terrible customer service. The woman behind the counter was extremely rude. We had gone in to get a wedding band re-sized. We asked a couple of questions about cost and whether we could wait and watch, thinking that it could save us an extra trip of having to come back if it was a quick procedure. Out of the blue, the woman became nasty and asked us why we wanted to watch and then told us to go somewhere else. I have never encountered such rude customer service. I don't generally write reviews and try to give people the benefit of the doubt but I had to warn people about this place. I will NEVER ever go there again. I would suggest AVOIDING it and taking your business somewhere else.
Nice people; very reliable – They can sometimes repair things on the spot, always do a good job and are reasonably priced. I have gone back to them many times.
Very good service – I went this store to replace my batteries. They are so nice and kind people and the price was reasonable. I really recommend you to try there.
Editorial Review – This master jeweler offers an array of services for jewelry and watches, everything from repairing waterproof watches to polishing rings.
GREAT PLACE! – I went to Wlater's to get a new watch battery and found so much more! They do all kinds of jewelry repair and have amazing pieces. My battery took only 5 minutes and was only 7 dollars, which is great since it lasts for 2 yrs! Very friendly service, very helpful and eager to explain. Overall, a great shopping experience!
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