Golden Temple

11/19/09

Solid chinese restaurant, bit over-priced

by Bostontransplant at Citysearch

I've been to Golden Temple half a dozen times over the past two years. I go because I can't find another option in the Newton/Brighton/Brookline area. I've tried several dishes and they're all pretty good, but a few dollars over-priced per menu item. The service leaves a lot to be desired as I've never encountered a friendly server.

• Pros: Taste
• Cons: Service, Price

08/26/09

Worst Customer Service Sub Par Food

by Ragegrl28 at Citysearch

I was very excited about ordering take out from Golden Temple because I had read good things about their food and was looking for a healthier option for Chinese food in my area. I sincerely regret ordering from Golden Temple. First they messed up my order sending two orders of egg rolls instead of the scallion pancakes we had ordered. When I called to inform them of their mistake they said they now saw they had accidently not charged us for another item we had ordered so they would bring us the scallion pancakes along with a new bill, including an additional charge for the item they hadn't charged us for originally. After getting over my shock at their horrible customer service and telling them not to bother coming back I tried the food that they had actually bothered to deliver to us. It was much less healthy than I anticipated, dripping with grease and overall just okay, nothing better than the local take out. It is very over priced for what it is. They need to actually offer a healthy product and decent customer service if they want continued business.

• Pros: None
• Cons: Customer Service, Price, Food

02/15/09

Used to be good. No Longer.

by DiningDoc at Citysearch

Formerly a very decent neighborhood destination.

Driven to ever lower quality in food, ambiance, and service over the last couple of years.

Hard working but hopelessly overwhelmed servers and kitchen staff.

Food reasonably priced, with very large portions, but much of it tasteless glop. One hint to quality is the relatively few Asians and even fewer Chinese you'll spot amongst the dining crowd. If your idea of Chinese food is a bucket of of Colonel Sanders, or McDonalds filet-o-fish, piled high on a plate with a heap of hot and sour sauce on top, this will be nirvana for you. Take your place in line. If not, take your appetite elsewhere. Still packed on weekends and holidays. Especially popular with young people aiming for a cheap dinner date, who either dont care about quality if everything is super-sized, or dont know the difference. They cram as many tables as humanly possible into each room to accommodate them, with all the charm of all-you-can-eat-night at IHOP.

I guess that qualifies as a kind of success story.

• Pros: Parking
• Cons: Food, ambiance, service