Toy Box

Recommends

Bob F.

Joined 2 years ago

PHENOMENAL Customer Service. PHENOMENAL Customer Service !!!

Unfortunately, I waited to the very last minute to shop for my Godson. I live in Southern California, in a panic I went online hoping I could find a Toy Store who would be able to hand deliver (yeah right I know, I said hand deliver) a present on Christmas Eve (yes I did said say Christmas Eve).

Well, I have to tell you Christmas came early for me, as within a few minutes from my online purchase The Toy Box in Hanover sent me an email, first thanking me for my business (YES, that's correct, I did say thay were thanking me for my business) and the said ABSOLUTELY they would be able to deliver my Godson's present by Christmas, today being December 23rd.

How's that for Customer Service and SO refreshing, I thought that type of Customer Service was all in the past when my parents were growing up!!!

All's I can say is, Thank you VERY, VERY, VERY and if I hand't mentioned it, V E R Y MUCH The Toy Box, you're the ABSOLUTE VERY BEST in the Business !!!

Recommends

pdob

Joined 2 years ago

great service, great staff. Shopping at this store is always a pleasure. For me, as well as my children, because they are welcome to PLAY!!! while I shop. The owner is a really helpful person who KNOWS HER STUFF!! Whatever age you are shopping for, in whatever budget, she can make suggestions sure to be a hit.

I highly recommend taking a ride over, you will be glad you did!

Recommends

ClaireRY

Joined 2 years ago

All year happiness. When I enter the store, usually someone is showing a customer how to play this or that new game, like the balance boad this morning.

Their staff and owners are awsome, the selection is great and I keep coming back. A visit to the store is a real treat for my children.

Plus The Toy Box is reaching out to many good causes.

Recommends

geraldineish

Joined 2 years ago

Amazing toystore with great service!!. I wanted to take a moment to say that I had an outstanding experience in this store today. I have not purchased toys for years as my children are grown now. So my temptation was to go to a Toys R Us to get something popular. But, I am so pleased that I took the trip to Hanover.

I had a wonderful woman help me. She gave me all of the information that I needed to get the best stuff for the children I was buying for. She was extremely informative and gave me great options in all price ranges. She spent a very long time with me and I really appreciate the person attention that I would have never received in a big store.

Although I did not have a child with me, I noticed all of the areas in the store where interaction was encouraged. I liked that kids could play with the toys in the store...and many were. There was a train table being used, bikes being ridden and a kitchen set being "cooked in". What an amazing place.

I highly recommend anyone with a need for toys to try this amazing store.

Recommends

toybox5

Joined 3 years ago

Great Store for Children's Birthday Gifts. The Toy Box is an inviting and friendly place to shop. They have a very generous return policy, if you are not satisfied with your purchase, simply return for a refund w/ receipt or store credit. Wow! That is awesome, plus they provide complimentary gift wrapping on all purchases.

Recommends

toy Guy

Joined 2 years ago

35 Years in Business!. Congratulations of 35 years in business. A wonderful staff led by a beautiful owner. The families of the south shore are very fortunate to have such vibrant and inviting community space to shop and play. Keep up the great work you are all doing!

Doesn't Recommend

vogler6

Joined 7 years ago

Terrible & Rude. The owner is a horrible human being. I will never order from them again. 100 character minimum required.