Boston City Florist

02/07/12

Great service and great flowers

by judykwon at Citysearch

I just ordered flowers with Boston City Florist for my mother on her birthday. I ordered an inexpensive bouqet for $70 and the flowers were beautiful. I asked for a nice arrangement full of bright colors and that's exactly what I got. Nick, the owner, was extremely nice over the phone and knew exactly what I wanted. I wouldn't use another florist!!

06/13/11

Don't use these guys....terrible service

by KenWB at Citysearch

Terrible. Don't use these guys....bad product, over pricing and the worst service imaginable.

I ordered flowers for my wife on Mother's Day using their website. When I got home that evening and saw the $65 bouquet these guys delivered, my first reaction was "this looks a lot less impressive than the photo on their website." But I let it slide. A few weeks later, I ordered flowers for my wife's birthday in early June, again from their website...again a $65 bouquet. The arrangement that showed up was the scrawniest looking arrangement imaginable....it had maybe 1/2 half the number of flowers the website photo showed.

But worse was to come... I emailed them to complain and included a photo of this sad looking display. The manager / owner (foreign accent) called me with the worst attitude I've experienced from a service provider. He insisted they arrangement they'd delivered looked exactly like the photo on the website (total B.S.). He then insulted me by saying my problem was I was "cheap" and that if I wanted a nicer arrangement I should order a more expensive one. For $65?!!. Either way, the arrangement they delivered did not look like what they're displaying on the site. From there, the conversation degenerated into an insult-match.....I think the owner is a little nuts.

Anyway, don't take the risk of buying from these guys. When you're buying flowers for your mother / wife / girlfriend, you need to feel confident that the service providercan be trusted to deliver a nice arrangement that looks like the one you ordered. These guys failed that test twice miserably and worse still, got hostile when called out on it.

04/01/11

GREAT FLOWER SHOP

by happyflowers at Citysearch

GREAT FLOWER SHOP AND UNIQUE FLOWERS I wanted to buy some exotic flowers for my girlfriend's birthday and Boston City Florist accomodated all of my needs and beyond. When she receieved the flowers she said that it was the most beautiful, contemporary arrangement that she has ever seen. When she texted me a picture of the arrangement, I was so happy that I used Boston City Florist and knew I had to go online and recommend this flower shop to everyone! Definetely use Boston City Florist for all your flower needs!!!

03/22/11

GREATEST FLOWER SHOP EVER !!!!!!

by gogogo20 at Citysearch

BEST FLOWER SHOP EVER!! I have been a customer of BOSTON CITY FLORIST for years I have two doughters that attend Boston university. I have been sending flowers for my doughters through them often. I have never been more pleased with thier flowers and service, It makes me mad that people put bad reviews about the flower shop that do not deserve it. I recommend using this shop for all your flower needs. You will not be sorry!!!!!!

03/19/11

DO NOT USE BOSTON CITY FLORIST

by maxboston at Citysearch

I ECHO THE NEGATIVE REVIEWS POSTED BELOW. My sister died after a long illness this month. I received a bouquet from Boston City. It was a small, less than impressive bouquet that faded w/in 3 days. I didn't want to say anything to my friends because they had been so thotful. However, today I found out they spent $100 - this was NOT even close to a $100 bouquet - more like $30. I called & spoke w/ Nick, the owner. I presented my concerns calmly & quietly & received an angry, accusatory attack in response plus excuses because it was order thru a 3rd party website.. No resolution. TERRIBLE CUSTOMER SERVICE. DO NOT USE THIS FLORIST.