Boston Beer Works

Doesn't Recommend

jrboston22284

Joined 5 years ago

Ugh!. I was absolutely horrified by the Fenway location. While we were eating dinner, they were cleaning dust out of the AC vent in the ceiling by hitting it with a broom and letting it rain down right where food was coming out of the kitchen. When we mentioned to the waitress that we thought it was disgusting, she sent the manager over (who was the one doing the dusting) who basically told us to shut it, that they were taking "all precautions" and then went back to hitting the vent and raining dust over the food coming out. After he finished with that task, he took a scraper to a counter with upturned glasses on it, scraping off god knows what, spewing it onto the glasses. All of this, in plain sight, AFTER we complained. Makes me wonder what they do in the kitchen. On top of that, the waitress was incredibly slow and the chicken fingers were overcooked to the point you coundn't bite into them. They're dirty, rude, and have terrible service. I will never go back.

Recommends

jenheidir

Joined 5 years ago

One of my favorite bars in the city. This place on their rotating menu has such a wide variety of beers, from fruit flavors like blueberry and watermelon to Fenway-themed brews. This is definitely one place to order a beer sampler. The menu of classic American ballpark dishes is just as tasty (the nachos are my favorites), but come hungry if you plan to order. Portion sizes are HUGE here. Only downside is that there are often long lines if you want a table and parking is hard to come by on game days and weekend nights.

Doesn't Recommend

ChiTownBeerGuy

Joined 5 years ago

Does not live up to its reputation. The last time I went to Beer Works, I was mildly disappointed. The beer was good, but two different times during the night I had to wait for my beer while the keg was changed. Sure, it happens, but twice in 3 hours?! The service was, well, pretty bad. But on my most recent visit, there was not a positive thing to be said. It had the feel of a trendy college "sausage" bar. From the moment I walked in the bar, I got the feeling that I was obligated to love the place on the name alone. The beer was good. But the food was literally terrible. And the service? I'm not just talking about one or two people, I mean they were ALL bad. Very inconsiderate, and no sense of treating the customer well. At first I thought maybe it was a show, like the "Boston" tude or something. But when I realized this was just a lot of people who didn't care about their customers, I walked out the door with no desire to ever return.

Recommends

freewilly7

Joined 6 years ago

it works!. typical bar food but what they advertise is their brews. people seem to like very much the little fruit pieces (watermelon, blueberries) that's found floating around IN the beer.

great place to hang, but it gets very crowded during game days since it's right across from fenway park.

:)

Doesn't Recommend

tapout1985

Joined 5 years ago

Arrogant Unprofessional Staff. Last weekend, I went to beerworks with 4 fellow friends. We got there around 11:45PM and ordered our first drinks of the night. We were on our second beer when last call came. We had at most half a beer left so we decided to order a final round since it wasnt closing for about 40 more minutes. We were allowed to purchase the beer and brought it to our table. 10 minutes later, a waiter came over and tried to rip the beers from our hands, claiming a false state law (my friend is a lawyer) forbidding more drinks on a table than patrons sitting at it. At this point we said ok, we'll just finish what we have and there wont be a problem, right? Wrong. We were then told we weren't allowed to "chug" in the establishment, even though we now had about a quarter of a beer left. We requested to see the manager and the waiter said they didn't have one. We asked another waiter and they refused to give us a manager as well. After 5 minutes of arguing with the arrogant waiters, we finally found a manager by going out back and asking a cook. During this process I had finished my 2nd beer and started on my third. The waiter tried to physically rip it from my hand and threatened to phone the police for drunk and disorderly conduct, even though it was my second beer in an hour. They finally agreed to refund us our $25 for the round of beers, but then claimed it only cost us 20 because we ordered small glasses. Beer Works has one size of beers and they all run at least $5 a piece. After another few minutes we finally recieved a full refund, and also recieved a challenge to "step outside" from 2 waiters, a challenge the manager seemed to have no problem with. I have never dealt with such arrogant and ignorant people in my life. Had we been drunk and obnoxious, I could see some of their actions holding weight, but we were completely sober and respectful in our questioning of why we were even sold the drinks if we weren't allowed to drink them. I will never reccommend Beer Works.

Recommends

goodfella2487

Joined 6 years ago

Awesome Fenway Resturant. This is my restaurant of choice before heading to a Red Sox game or if my family comes up to Boston for a visit. I've been here about seven or eight times, and I've been satisfied after every meal. They have a substantial menu, filled with excellent American food (BBQ, Cajun, Home Cooked, etc) and even some foreign favorites, such as pasta and teriyaki. The burgers are out of this world and the baby back ribs are equally as delicious. Throw in a basket of gravy fries and some boneless buffalo wings and you'll be coming back for more the following week.

At Beerworks, it's all about food and atmosphere, both of which they do phenomenally. Everywhere you look, there is an HDTV begging to be watched. They also have their own beer on tap (I suggest the lemon wheat beer - killer). While it's not particularly cheap, you'll be happy you paid the few extra bucks for an overall great experience.

Doesn't Recommend

jolene1234

Joined 6 years ago

Will not serve homosexuals. I've been to Beer Works several times, and each time, even though they were slow, the food was worth it.

However, this time, I went with a party which included homosexuals. Two women ended up kissing while our waiter took our order, and he walked away in disgust - and we were refused service!

"JB" the manager refused to give his full name and refused to give us the server's name. When we said "that's F-ing ridiculous," we were told we had to leave.

2 CLEAR Constitutional rights violated. There's no way this could have been a first - how are they still in business?

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ultfan

Joined 7 years ago

Great Beer and Good Food. I love the burgers here, the meat patties are good quality. The Fish sandwich is also really good. Pasta and other entree items are not as good, but hey, its beer joint!

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rookugi

Joined 7 years ago

Okay Beer. If you are going for a good variety of flavors of beer - it is a good place. If you are looking for good tasting microbrew beer - it might not be for you. Beer was okay not outstanding. If you are in the area - I would stop in but I would not make a special trek to go here.

Recommends

transpoman05

Joined 7 years ago

Good beer!. Many wide varieties of beer (as the name suggests). Some dining tables are too close together. Decent pricing. Appetizers are large!