Firestone Tire & Service Center
Boston, MA 02215-1280
Phone: (617) 277-8480
User Reviews for Firestone Tire & Service Center
09/06/2008 Posted by wellsmb
I brought my car here because I had two slow leaks in my rear tires. They told me that one of the tires couldn't be fixed and tried to get me to order new tires from them. Their quote for the tires was $239 adn they were $209 at Sullivan Tire. Similar to the other bad review, they also told me that I needed new brake pads and rotors, but I haven't had a chance to take it to someone else to see if I really do or not. But I took my car to Sullivan Tire two shops down, the guy took one look at the tire, saw the puncture from a nail and said "no problem, we can patch the hole" and I didn't have to buy any new tires. Saved $500-$1000 on 2 or 4 new tires. I'm not impressed, wouldn't go back here, feel lucky to have gotten out of it with just the $26 I paid them.
Cons: Told me it would be between an hour and and hour and a half and it took an hour and 45 to put my tires back on after they had looked at them.
08/16/2008 Posted by kvng
Our friends at Firestone Boston tried to scam me - very disappointing and infuriating. I took my car in for a standard oil change and was pleased to hear they looked at my brakes as a courtesy. I was told that my rotors, brake pads needed to be replaced & the calipers cleaned and adjusted - $450 estimate for all of this, at only 30,000 miles. I was suspicious, so took to another place for a second evaluation - rotors and pads just needed a quick clean-up - $80. Will never go back, recommend at least a second opinion if they do something similar to you.
