VCA South Shore (Weymouth) Animal Hospital

len p.

Joined 3 months ago

Today Veterinary medicine is a money oriented business where services command prices as high as a human physician but without nearly the malpractice costs and further....exploiting the animal/human bond. I took my sick pet here where I've been a client for 20 years. While my pet was being X-rayed the Dr. said "are you going to wait or go on an errand or..." I said "possibly", she immediately put a form down in front of me and said "You need to leave a 65% deposit if you leave the building" I was very insulted and asked "why" she said it was done with all the clients. These people start 'collections' before the services are even rendered! I had this pet in 6 months earlier and spent $500, but that's 50 cents in veterinary dollars. I went to the reception area and asked waiting pet owners if they were informed of this and to their dismay they all said a resounding "No". After what Dr. Johnson did to me she might as well have 'one'..

athos2001

Joined 4 years ago

This place is AWFUL...Every doctor and tech is just AWFUL with their communication skills..but are great asking you for money.

Two examples:

Cat 1 :

Going to pay $500 to have my cat's teeth clean..I called the office to see what time the vet would be in to make an appt. I was told 2pm..I call back at 2pm and guess what, the Vet is now out for the next 3 weeks..to call back then. Good thing my cat wasn't dying. Left a message for the vet to call back when they return to make an appt...never heard back.

Cat 2 : After paying over $800 for blood work, scan, etc, etc. we were going to move forward with a biopsy and the Vet said he call the next day to set up an appt. After NOT hearing from the Vet, I called many times to ask when I could make the appt...never received a reply. 2 WHOLE weeks later, I get a reply from the vet that someone will call to make the appt with me...3 days later, no call. I just took my cat someplace else where they actually 'value your time' and will call you back.

So in short..They never follow up with phone calls because they don't know how to use a phone or listen to voice mail?!?!?! Sorry if I am paying over $1000 for one cat and $600 for another cat, I want you to reply to my damn phone calls. DON'T GO HERE!

Recommends

dog l.

Joined 1 year ago

Great Experience. I came here because my dog was sick with cancer. Dr. Fitzpatrick performed superior treatment. I have been to other Oncologists a few years ago at another hospital and they weren't as thorough, knowledgeable or compassionate. I found out that VCA South Shore added a new Oncologist over a year ago. I am glad that I saw Dr. Fitzpatrick. He was worth the money & the drive especially since the economy is so bad. He truly cared about my dog and knew what he was doing! Dr. Fitzpatrick espouses professionalism, superior knowledge and an excellent bedside manner (which is unusual for doctors). I can't thank him enough!!! I have told my friends and colleagues about this doctor. I just got a puppy and will go back to VCA South Shore Animal Hospital. Thank you for such wonderful care!

Doesn't Recommend

Elliehustles

Joined 3 years ago

Don't EVER bring your pet here!. Don't ever bring your pet here unless you are willing to sign over your first born as a "promissory". My dog was seen by the VCA after he was tagged by a car. No broken bones or any cuts/scrapes. The bill was outrageous and we didn't have the money to pay for it. The person at the desk actually asked my husband if he could call anyone to ask to borrow money or their credit card. Who does that? Then, they removed the charge for the pain meds and didn't send him home with any meds either!! Yeah, they put the animals first? BS they put their greedy pockets first. Lastly, they made my husband sign a promissory note that he would pay the amount not covered by THEIR credit card. Are you kidding me?

DO NOT bring your pets here unless you have money to put up front because that is all they care about.

Doesn't Recommend

LoveDogs

Joined 3 years ago

Stay away from VCA Weymouth at all costs!!!. THIS PLACE IS A TOTAL RIP-OFF; THEIR PRIMARY FOCUS IS GETTING AS MUCH MONEY AS POSSIBLE FROM YOU WHILE YOU'RE AT YOUR MOST VULNERABLE. I spent $2,000 on tests and didn't even get a diagnosis-they just wanted to do more tests (an get more money of course!) My dog presented with classic symptoms of FCE (fibrocartilaginous embolism) which is fairly common and they didn't even mention it as a possibility! Now I know, of course, that FCE animals almost recover on their own which means NO MORE MONEY FOR THIS EXTREMELY UNETHICAL VETERINARY PRACTICE.

Doesn't Recommend

BostonBum

Joined 4 years ago

Stay away from the VCA!. A waste of time and money. My cat had nothing but a UTI and they tried to diagnose him with a blockage and quote me at $2,300. The bare minimum cost me $230 and they told me little and did little. I later took him to a local vet and she explained ten times more and couldn't believe they suggested surgery before altering his diet and doing a urinalysis. For LESS money she did a lot more including antibiotics, new food and a supplement for his bladder. I compare the invoices and the VCA charged DOUBLE what this vet did. I will never make the same mistake again.

Doesn't Recommend

norway1212

Joined 4 years ago

GET YOUR PET TO DECENT VET. Go to any "vca" you like, notice how almost all the "good" reviews are written by the name "anonymous"

sounds fishy.

They take as much money from you as possible while you are concerned with one thing, you beloved animals well being.

If at all possible, try to find a different place that is open late;I know there are not that many. They tried to hit the poor older woman up for 1000.00 on the spot, she did not have the money. They had the frekin nerve to "negotiate" the price down with her. I REALLY felt like crying for this poor senior citizen. SHAME OF YOU people. Her poor cat was obviously all she had left in the world. I understand that vets are in business to make money, but not to make vulnerable people who can not afford it, upset in front of other people. If I had the money, I would have paid this poor woman's bill. Its not even a damn bill, it is an ESTIMATE of how much the bill "might" be, and they will NOT let your animal stay the night unless you pay 75% of that. This poor soul looked like she could not afford .75. I have been to many vets, and they always, always, work with a pet owner to help to solve a financial problem. NOT tear at someones heart. Once again, Shame on you v.c.a. You are a gigantic corporation, with places all over the country. I hope you sleep well at night, but I assume you do as long as your share holders get their lovely dividends each month, and you make a profit off of someones grief. you don't "deserve" ONE star, I wish they had 1/2 stars, even that would be too high a grad for you crooks.

Doesn't Recommend

bergen12

Joined 4 years ago

Stay Away if you can. This place is a rip off. First of all, you initial a peace of paper which gives them the right to treat your pet and take full advantage of someones emotions at the time. Then you wait and wait and they run all kinds of unnecessary tests. THEN..a "tech" comes out with an estimate as if you were buying a car in the show room. If your pet has to stay, you have to cough up 75% of an (estimated) invoice. Watch out for that phrase, "estimated"

I picked up my cat at my vets and he was having problems breathing so they recommended that I bring him to this factory called the V.C.A. so that he could be put on oxygen for the night. I brought the report and all necessary information with me. They ran the same damn tests over again.

My cat was there for 15 hours, and they charged me 649.39 (as if they could not knock off the .39) They even had to nerve to invoice me for $5.00 to give my cat meds. Meds that I brought with me.

I wish there were another place in the area to take a pet in need of emergency care than this high volume,fast paced assembly line. The only people I know that take advantage of someones emotions as good as these people, are funeral directors selling you unnecessary items.

STAY AWAY, if you can.

Doesn't Recommend

sammurphy

Joined 4 years ago

Our cat almost died because of their incompetency. Our cat ate a poisonous plant and I rushed him immediately to a VCA in Hanover. Instead of flushing out his kidney and putting him on IV, they ran bloodwork and did an ultra-sound! They told my husband and I that he was anemic and they were worried he had LEUKEMIA! They released him and he kept failing. Six days later we rushed him to the South Shore VCA when he stopped eating and they force fed him. They ran even more tests and told us it might be Pancreatitis). He wasn't recovering so we brought him home to do the feedings ourselves. He wasn't responding so I told my husband that unless a miracle happened we'd have to put him down. We made the appointment for doing this. They took out the feeding tube and brought him to us. He was perky and alert. The doctor still thought we wanted to put him down! We brought him home and hand fed him. Two days later - we had out cat back! The only call from one of the 29 year old vets was to chastise us on giving Buddha a lick of pizza crust (his favorite). They almost destroyed our cat and they're reprimanding me?! (I already mentioned to the doctor before bringing him home was that he liked pizza crusts!!)

DON'T bring your animal to either the Hanover VCA or the Weymouth VCA... they run unnecessary tests and fleece you for thousands of dollars. They're rude, they don't call back within reasonable times (like 8 hours after you call!) I hate this place. It's scary there's no other emergency service around the south shore. The VCA is a corporate machine that uses 20 something "doctors" to just pick your pockets. HORRIBLE!! Our poor cat, and us, suffered so badly and he's having nightmares for the first time in his 6 short years!!

(I wish I could give them "negative stars"!)

Doesn't Recommend

SouthShoreGirl

Joined 4 years ago

Wrong Diagnosis Leg Amputation. The VCA in Weymouth said our dog had signs of cancer after several tests. In 5 days we were at their ER 4 times and each time, we left with an open diagnosis and more pills (pain killers, anitbiotics, etc.) By the fifth day our dog could no longer walk. After several tests and seing 8 doctors there, we were told that his leg will most likely have to be amputated. Once the leg was removed, they discovered that he did not have cancer at all. Instead it was a massive baterial infection that could have been treated with a very strong antibiotic. We are devasted by what they have done to our dog. We sought a second opinion who confirmed the leg should have never been removed. NEVER EVER go to the VCA in Weymouth. They agreed to pay for 1/2 the operation a sum of $1300 but had they audacity to charge us still $3500! We have filed complaints against their vet lic. and found they had previous complaints.