Recommends

bostongirlygirl

Joined 5 years ago

Nancy Nails Is The Best in Braintree. I've been a client for 9 years. I see a specific tech. and make my appts. ahead of time. I suggest everyone make an appt. The walk-in traffic is high and in her quest to make everyone happy, nobody is turned away. That needs to be managed better. Nancy gets very upset when her clients are upset and you can feel the tension in the salon when it's overcrowded and many people are waiting. As for the language barrier, if you see a specific tech., take the time to talk to her - the longer you do that, the more you will understand. I do believe that all of the technicians should be asked by Nancy to speak only English in the salon - that will (1) improve their English and (2) not make clients feel as though they are being talked about. It's also obvious when Nancy is scolding the girls - you can hear the tone in her voice and it makes things a little uncomfortable. Such scolding should take place in the back room. Even if we cannot understand what's being said, we can tell that scolding is going on. I wish they would take debit/credit cards and I know many people feel the same way. As for color selection, she has the best in town. However, a lot of the polishes are very old and should be discarded (or replaced if a new bottle is available). They continue to use very old polish. There is a lot of competition in Braintree Square as well as South Braintree Square. In fact, a new place just opened directly across the street from Nancy's. I know the fear is that if they don't take the walk-ins along with everyone else in a timely fashion, they'll leave and go elsewhere. That may be the case with the stray walk-ins who have never been there before but I don't think the regulars who have been with Nancy for years are going anywhere. Once you are a regular client of Nancy's, you become one of her 'sisters' and you get to know the girls by name and it's a very comfortable, affordable place to be.

Recommends

southshoresassy

Joined 5 years ago

Best salon in the South Shore!. An absolutely excellent salon with a very professional and skillful staff in addition to an extremely personal owner. Believe it or not, Nancy knows the name of every one that walks into her door! I have been going to this salon for almost ten years. This is one of the cleanest salons that I have been to. Nancy is always cleaning and updating her salon to be definitely the best in the South Shore region. It is definitely a place where my friends and I can count on a manicure and pedicure treat. They also do a wonderful job with waxing. The wax they use is extremely gentle and does not hurt like the other salons. Best of all, their prices are very affordable and are usually lower than the other surrounding salons. I definitely recommend this place - it is a must-try salon.

Recommends

cittygrrl

Joined 6 years ago

AWESOME pedicures! And clean!. I've been going to Nancy's for a couple of years now and I have never had a problem. I got my first pedicure here ever and they were so nice and made me feel comfortable. I even talked my mom into her first pedicure ever and now she's addicted to this place! The place is three large rooms, one just for pedicures, one just for manicures, and one "drying" area. You can see them clean and sterilize everything, so no worries about sketchy foot baths or implements. The owner, Nancy, is always there and goes the extra mile to make sure her customers are happy. Every now and then my son (he's 4) accompanies me and they love to humor him (he sits on my lap and they rub his legs with lotion too, give him candy, etc.) They even have male customers occasionally so tell your guys to come here too!

Doesn't Recommend

southshore1

Joined 10 years ago

Absolutely Horrible!. The atmosphere is not relaxing. The place is TINY. They hurt when they put fake nails on you, they are rough, and you can barely understand them. They charge too much and I do not recommend this place to anyone, even if you're desperate for a manicure.