Beacon Sporting Goods

01/25/07

Aweful customer serivce, worst experience I've ever had

by pgillis18 at Citysearch

I dropped off 5 shirts for silkscreening and was told two days. I was quoted 20 bucks, fair enough. After two days, I called to inquire my order and they acted like I was out of line. They were rude and told me however many days they said. So later on I went down to there store. My order was ready, and I was charged 40 bucks. When I questioned why 40 and not the 20 they had said two days ago, the two men became hostile and vulgar. Needless to say I was stuck, and forced myself to pay since I needed my shirts back. As an avid consumer for sports gear, it was the worst experience I've ever had. As a customer, baseball coach and iraqi vet, I've never been so appalled.

• Pros: It was in the next town over
• Cons: Rip Off, mean and old angry men behind counter