Fantastic sushi, slow (but nice!) service.
Let me start by saying I love the food at Hana Sushi. The sushi is fantastic, the fish is always fresh, and they have a few creative offerings (nothing crazy). Problem? Sloooooooooooooooow service. I live in the neighborhood and so get take out on occasion, but only when I know I can order at least an hour in advance. Each time I place an order for delivery I am quoted at least a 40 minute wait, and actual delivery averages ten to twenty minutes longer than estimated. If they had faster service I would order from them much more often. Even when eating in the restaurant, I have had to wait. Staff is always very apologetic for the wait... but it doesn't change the next time. Second problem (more minor) is phone service - it is often very difficult to understand and to be understood. While I take this as a sign of authenticity, it can make the ordering process difficult. Bottom line: definitely give it a go - you will enjoy it - but make sure you've got the time to wait.
User review by jillali.
The prices are unusually high for a plain jane atmosphere. I actually almost left after looking at the menu... for some reason, i had to satisfy the sushi craving and decided to stay (plus I was in good company). The salmon sushi melted in my mouth, it was perhaps the best salmon I've had. Everything was fresh. The service was a bit slow, actually it seems as if the waitress was a bit of an airhead since she forgot something, then never really checked back with us. But I tell ya, it was worth it for that salmon. I'll go back, but unfortunately not as often as I would like... Maybe the owner will read this.. in that case.. I'd consider lowering your prices a tad.. then I'd be there weekly.
mediocre food, bad service.
There is nothing special about the sushi here, yet the prices are very inflated. Really fresh sushi should melt in your mouth.
On a recent visit, the sushi chef made a mistake on my order and gave me inari sushi instead of ikura. He didn't even apologize! What's more, he had the nerve to make me come and get the plate from my table instead of asking a waiter to bring it to me.
One last detail, the restaurant is Korean owned with Korean sushi chefs and wait staff.
I have been to a lot a sushi places all over Boston and the country...but I keep going to back to Hana... Friendly service and very large rolls... I don't know why anyone would rate this place less that a 10.
Not worth it....
In a desperate attempt to find a new favorite sushi spot in Somerville... I tried Hana Sushi and was let down. Terrible spicy sauce and way too much rice on the rolls. Daiwa in Brighton will always be the best!
Great sushi spot.
David is the friendliest host in the world, She is the owner who's always there and smiling, the sushi is always fresh and the beer is always ice cold. No designer BS sushi here, just tasty, simple fare made with care. Try the ice cream desserts, esp. the red bean and mango...killer!