Hana Sushi

06/14/07

Fantastic sushi, slow (but nice!) service

by nb12 at Citysearch

Let me start by saying I love the food at Hana Sushi. The sushi is fantastic, the fish is always fresh, and they have a few creative offerings (nothing crazy). Problem? Sloooooooooooooooow service. I live in the neighborhood and so get take out on occasion, but only when I know I can order at least an hour in advance. Each time I place an order for delivery I am quoted at least a 40 minute wait, and actual delivery averages ten to twenty minutes longer than estimated. If they had faster service I would order from them much more often. Even when eating in the restaurant, I have had to wait. Staff is always very apologetic for the wait... but it doesn't change the next time. Second problem (more minor) is phone service - it is often very difficult to understand and to be understood. While I take this as a sign of authenticity, it can make the ordering process difficult. Bottom line: definitely give it a go - you will enjoy it - but make sure you've got the time to wait.

• Pros: Food
• Cons: Slow service

03/17/05

User review by jillali

by jillali at Citysearch

The prices are unusually high for a plain jane atmosphere. I actually almost left after looking at the menu... for some reason, i had to satisfy the sushi craving and decided to stay (plus I was in good company). The salmon sushi melted in my mouth, it was perhaps the best salmon I've had. Everything was fresh. The service was a bit slow, actually it seems as if the waitress was a bit of an airhead since she forgot something, then never really checked back with us. But I tell ya, it was worth it for that salmon. I'll go back, but unfortunately not as often as I would like... Maybe the owner will read this.. in that case.. I'd consider lowering your prices a tad.. then I'd be there weekly.

• Pros: Great food
• Cons: Expensive, Parking

04/22/03

mediocre food, bad service

by keiichimatsumura at Citysearch

There is nothing special about the sushi here, yet the prices are very inflated. Really fresh sushi should melt in your mouth.

On a recent visit, the sushi chef made a mistake on my order and gave me inari sushi instead of ikura. He didn't even apologize! What's more, he had the nerve to make me come and get the plate from my table instead of asking a waiter to bring it to me.

One last detail, the restaurant is Korean owned with Korean sushi chefs and wait staff.

• Cons: dim lighting, not enough wait staff, unprofessional servic