Jack's Tailoring & Dry Cleaning
Cambridge, MA 02140
Phone: (617) 868-8339
- Best of Citysearch:
- Tailor 2007
Editorial Description for Jack's Tailoring & Dry Cleaning
Quality and personal attention highlight Jack's tailoring service, from simple hemming to full alterations. Dry cleaning service also available.
User Reviews for Jack's Tailoring & Dry Cleaning
10/07/2008 Posted by bjardeleza
Jack’s talent and attention to detail are rivaled only by his professionalism and integrity. I have been taking my jeans to him for tailoring and original hem reattachment for quite some time now, and have been nothing short of amazed at the results each time. The skill and care that Jack puts into his craft is easily seen in the quality of the work he produces. In addition to the wonderful work that Jack does, he is quick with a handshake and a smile when you enter his shop. Keep up the great work Jack.
Pros: excellent work, attention to detail, and friendly face
09/24/2008 Posted by stdnt
I needed to hem my new brand name white jeans. So I googled for the best tailor in the area to make sure the job is done well. Jack got more good reviews than anybody else, so I chose him, but the service I got was not what I expected. The first time I went there Jack talked very nicely to me, but when we got to how the jeans have to be hemmed, he told me that it would cost me $18 and that he wanted to save me money by not charging me for the more expensive work (i.e. for reattaching the original jeans hem, which was $30) - exactly how other people wrote about Jack in their reviews. I tried to ask him several times if the jeans bottom would be more durable with the original hem, but he did not care to answer my question. Instead he brought several pairs of other jeans and started showing me how nicely he reattached the original hem to them. And then I realized: he did not care to give me some advice or answer my questions or save my money - he only mentioned it as an excuse to advertise his more expensive service! I ordered the usual hemming. When I came to pick up my jeans during the office hours, Jack was not in and I ended up waiting for him for 30 minutes. Also when he showed up he was not nice anymore: he did not even say "Hi" or "Bye" to me, and when I asked if I could try the jeans he looked at his watch as if I was going to waist his time. But this is not it. When I came back home, my girlfriend looked at the work and noticed that the stitch on one of the trouser leg is already broken and about 2 inches of the hem got detached. So I had to go there the third time next day. And this time Jack was not nice either: again neither "Hi" nor "Bye" - he just asked me "What's wrong?" When I explained to him the problem, he did not redo the whole stitch - he just added an additional 2 inch stitch over the broken piece. So I can still see the broken threads sticking out. I do not know how long his "work" is going to last... I am not going there again!!!
Pros: none
Cons: terrible work quality
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