Jack's Tailoring & Cleaning

11/06/09

Highly, highly recommended!

by HLS555 at Citysearch

I decided to go to Jack's after reading all those reviews. I went there today with 3 high-end suits (oxxford) that needed to be tailored (my brother gave them to me). Jack spent 30 minutes talking with me and taking the measures. Although he could charge me $140 per suit for tailoring (and they needed to be completely tailored) he said that the suits' cut don't fit me and that he would discourage me from doing it. I was willing to pay for it though. It is very hard to find somebody so honest today. He is not a sales person, he as a truly honest tailor, who doesn't want to advantage of his customers. Obviously, I cannot talk about the quality of his work (which I believe is great) but I can praise his honesty. I will buy new suits and bring them to Jack. I'm his customer for a life. Highly recommended!

• Pros: Highly, highly recommended!

07/21/09

The best for custom leather cleaning

by AMG2 at Citysearch

Jack is great - charming, professional, genuinely wanting to help. I took a leather jacket with lots of mildew that belonged to my landlord to him. He was honest, said that dry cleaning would not do the job, but that reconditioning would. He was correct, and the jacket now looks like new. I will definitely recommend him for difficult jobs like this one again.

• Pros: Excellent work, professional demeanor
• Cons: not cheap, but worth it

07/01/09

A Message to the reviewer STDNT

by TAILORJACK at Citysearch

I could not comment fully to your post due to word count limit so I would like to take this opportunity to comment here as I would also like you and future customers to know more about me and my views on this.

I am very taken back by this review. I don't know what I did to give this customer such an impression of me and my work. I have never ever sent anyone away with work that did not satisfy them completely. I always try my best to do it right the first time. I admit that I have made human errors in the 25 years I have been doing this, however, I make sure that the customers are pleased with the work even if I need to do it over. And its never charged. I have looked through all my receipts to find out which customer this might be in order to fix the problem but I have found no such receipts to corroborate this review. I am skeptical now at believing it was from one of my customers however, if it is someone that has come to me, I apologize if you felt I did not care about the work I did for you. I stand behind my work because I complete it all myself and it is my hopes that I get future customers and return customers through the recommendations of my happy customers. My customers satisfaction mean very much to me. Thank you

--Jack