10/18/09

good food, but stingy & tacky, outrageous treatment

by GDK

For example, you get very thin slices of Kalbi wrapped around some detached rib bone. Elsewhere, the slices are much thicker and often still attached to the rib bone. I'd say about the half the amount elsewhere. If you're dressed casually, they put you out of sight even though the place is empty. Unfortunately, not many Korean restaurants around. They need a competition.

• Pros: food tastes decent
• Cons: meager amount

11/24/08

Bad management in treating customers

by kys

I'm a Korean. In multiple occasions, I was so terrifed by their demeanor in treating customers. Recently, when I made a reservation for 16 people, I was asked to make sure to have everybody by the time I reserved for. Even when we're sitting and filling the seats half-way on the day, they kept asking me if the others are coming. More appalling experience came to my Japanese friends very recently. When more than 10 of the guests were sitting, the guests were asked how much time they will spend for their dinner. After 2 hours (estimated by the guests) they were asked to leave because the time was up!

I think because of little competition around there they think they can do these trash to their customers. I admit that I actually go there often because there is no decent Korean restaurant near my work. But I think they went too far, at least for me. Until I hear an official apology or something, I will never go there again. Their food is not that great anyways.

• Pros: atmosphere, location
• Cons: bad management in treating customers, food is just OK, expensive

06/19/08

Eh, Just OK

by NathanRay

I've eaten at Koreana once -- a week night -- relatively early (7:30 PM). It was just OK, really. Our server was not knowledgeable about entrees or the wine menu and I didn't find the food to be that great. I don't think I'll be going back.

• Pros: Well Lit
• Cons: Food/Service