“The food is great, the ambience is pretty cool (esp.”
“By the time our waitress finally came around to bring us the dessert menus, we figured we would simply make up for the horrible meal with dessert.”
“The waitress was forgetful and the drinks were bad!”
“Everything is fresh and delicious.”
“The wine list was extensive and had many good wines priced in the twenties.”
“definitely would recommend the Blue Room and would go back, though it's not at the absolute top of my list due to a few inconsistencies in our night.”
“Awful experience made worse by staff and management's total lack of interest in the customer or the product”
“the wine list changes often and is always a good value.”
“The dessert (poached pear) was also cold, so we were not sure if the food was prepared as it should have been prepared or if the server was slow.”
Horrendously overpriced! I will never
return! I have been here before for brunch and enjoyed it. I took my wife, mother, father and 2 kids there for Mother's Day and got the shock of my life. The total bill for the 6 of us with no drinks (a small juice for each of the kids) was close to $300! They had jacked up the price by $13 for their regular Sunday brunch to exploit Mother's Day. They never told me at the time of the reservation, or confirmation. They only time that I found out was when we were seated and the waitress loudly announced it in front of the mothers. And to top it off the service was mediocre, at best (had to pile up our own plates and continually request more coffee), for which they added a non-negotiable 18% service charge to the bill.
The food is not bad but not worth having to take out a second mortgage to eat there. Save your money and eat at somewhere that doesn't rip off its customers and exploit Mother's Day.
pretty solid brunch spot.
The Blue Room is a hit or miss with me when it comes to brunch. The food can be fantastic, but it wholly depends on the replenishment of the supply as well as how many other guests are there. Too many brunch guests and you may not get to try a helping of whatever is on their rotating menu, and too few guests may leave you with lukewarm food.
But when all the conditions are met, Blue Room does what it's known for best - a fantastic rotating menu made with local, unique ingredients.
disppointing not sure what the hype is?. We had three app's. The "signature" cheese plate. Sadly we were looking for the cheese on the plate, not nearly as "special" as the server described it. The Lobster soup was tepid. The organic greens fortunately were fine. Entrees; the Tilapia was very salty, the duck was very good, the pasta special (being kind) uneventful and bland. The dessert, a blueberry cobbler was dry and shouldn't have been served to anyone but a homeless person, the chocolate eclairs were yummy. The service was OK however we felt very hurried as our server rushed around. Yes,we didn't "want" for anything but it felt as though our waiter was "rushing" to tell us the specials and each time he came to the table it felt to us as if he "had to be somewhere else", the waiter was young and seemed more concerned about getting to the next table than providing us with a welcome, hospitable tone. Not much for "hospitality"..... . Was it an off night? Were they understaffed? Should we be more forgiving....Hmmmm?? Neither of the prior excuses mattered to us when we got the bill which came out to about $70 pp. Paying that kind of money you expect so much more than one gets at a sandwich shop. From the moment we entered the restaurant we felt tension in the air as everyone was rushing around....Eeek, it made us feel anxious. Over-all the staff was polite and well mannered but our server didn't seem to have the time to notice that we left much of our food on our plate. If he did notice he didn't ask why. Here's our question, Why Go Back????
Horrible Service, Subpar Food. We had a reservation to the Blue Room for this first time on Friday. When we arrived we were seated at a table (which was not even close to level) right in the path of all the waiter traffic even though other tables were open. The waitress mumbled as we ordered our Sangria "22", which was a watered down version of what you would get at the local dive. We were pleased with the appetizers, but when our entrees arrived, I could not even take a second bite of the rubbery cod. Additionally, our entrees looked very peculiar since all of the sauce kept sliding to one side of the plate (of course the slanted table was to blame for that). The staff that came by to clear the table was not our waitress and did not ask us about our meal. By the time our waitress finally came around to bring us the dessert menus, we figured we would simply make up for the horrible meal with dessert. The waitress came back to take our dessert orders 20 minutes later (after serving another table 4 times) and by then they had lost all chance to redeem themselves. We will certainly not be returning to The Blue Room.
Very dependable American cuisine with a few pleasant surprises. I definitely would recommend the Blue Room and would go back, though it's not at the absolute top of my list due to a few inconsistencies in our night. The dining room is quite pleasant, but the awkward layout means there are a lot of bad tables... from booths that make for strange pairings of couples who don't know each other within close proximity and facing each other, to tables near the very cold front door and others near the multiple kitchen and bar entrances, it seems like your odds are pretty good of getting a so-so table. We were close to a service area and the kitchen, but it wasn't so bad. The service was pretty good, most of the time, but some staff were terse (including the hostess) and not even that receptive to my party's "thank yous." Our waitress was very friendly and did a good job, though the kitchen was slow in getting our desserts out,and annoyingingly, two of our four dinner entrees came a few minutes later than the first two. The menu offered a delightful array of seafood and a pretty good selection of meat. My medium rare muscovy duck breast with wild rice was just as i expected. Not overly innovative, but incredibly rich and dependably good. My friend's cod "tasted kind of like fish sticks." But the other two fish entrees were very well received. The goat cheese pizza with roasted nuts was a good starter, as was the perfectly seasoned venison sausage. We waited for a long time for our desserts, but agreed that they were very well made albeit unoriginal. The creme brulee was actually made interesting with some cardamom, and the cream cheese tart thing was quite sweet and good, especially well paired with a rich caramel sauce and graham cracker cookie crust. As I've found with many Boston restaurants like this, the food is very good and somewhat creative, but it's not earth shattering. It would have been in the late 90s, but not now. Would be nice to have seen some more innovation, but the quality was top notch.
extremely disappointing service and food. We went to the Blue Room for the first time on a busy Saturday night after hearing some good reviews about the restaurant. However, we were seated right by the door, less than a foot away from the people next to us and behind us. The server was impersonal and not friendly at all, acting as if we were an additional burden to him - he told us the food would take up to 40 minutes. The tuna was ok, but somewhat cold with some undercooked rice. The mahi mahi was cold and undercooked inside, and the combination with mango salad, black beans and plantain cake was not a great-tasting combination. The dessert (poached pear) was also cold, so we were not sure if the food was prepared as it should have been prepared or if the server was slow. We were so disappointed with the overall atmosphere/food- we never want to return again.
All time favorite. I have been going to the Blue Room for the past 6 years that I have lived in Boston and have never been disappointed. The food is a sure thing - always just really solid. The room is cozy and still fun (not stuffy). It is an all occasion restaurant - I have been there with colleagues, for family celebrations and on a sleepy Sunday after the movies. In a city filled with mediocrity I always find myself returning here rather than risking it. Even after I have tried some of the new places I always find myself back at the Blue Room.
Acclaimed modern American cuisine and lively surroundings make this Kendall Square's destination restaurant..
The Blue Room's award-winning cuisine has long been a favorite among local foodies and eager tourists. But the restaurant's atmosphere--loads of local art, a bustling open kitchen and an upbeat, three-sided bar--is worth the trip alone. The famously colorful Sunday brunch is all the more enjoyable when the weather allows diners to enjoy the outdoor patio. Attentive servers are pleased to discuss the menu's intricacies.
The menu changes every few weeks, due in part to an affinity for seasonal ingredients. Depending on when you visit, the modern American menu may have Caribbean (deliciously sweet fried plantains), Asian (spicy stir-fried greens), and Latin (piquant Chipotle-lime glazed tuna with avocado salsa and a black bean cake) touches, with missteps few and far between. Leave room for tantalizing homemade desserts, including warm chocolate cake with cinnamon cream or a juicy roasted pear with vanilla bean ice cream.
RUDE WAITRESS AND CANNOT HANDLE BUSY NIGHTS.
Had never been to Blue Room before, we showed up a bit early for our reservation, but they accomadated which was very nice. Then we waited for about fifteen minutes to even see a waitress, who when she showed up asked, "Wanna drink?" We asked one question and when she realized we were a bit torn over what to order, promptly walked away and did not return until we asked a bus girl to go get her. When we ordered, she announced, "ITs gonna be at leat 35 minutes for your food." Well, we figured at least she was honest. We actually got them a bit quicker than that - but we only get 3 out of the 4 meals and we had to wait about ten minutes for our 4th to get his food. The food was great - I will defintely say that, but the service continued to be horrible. We could not get refills on drinks and waited forever to get a check.
I think on a week night or less busy night - this restaurant might be great, but would avoid on weekend nights.
Awful experience made worse by staff and management's total lack of interest in the customer or the product. Well, the Blue Room's reign supreme is officially over. After two semi poor experiences, gave it one more shot. Wines by the glass were dead (no cork; days old?). Long long delays every step of the way, waiting for order to be taken, drinks, wine, even when we asked for bill, told we needed to wait while waiter got drinks for the next table. Food arrived literally ice cold; told us oven was broken. Took back both of our food; returned husband's half gone, both put under broiler, completely overcooked, meat was grey and like stew meat. Little to no apology (felt as if we were the bad guys / squeeky wheels). NO EFFORT to make it right; that was the key. Probably have spent close to $5,000. at the Blue Room over many years, and like Julia Child, counted it among our favorites. We will never go back again, and will spread the word about our experience. Again, not so much all of the errors, but the lack of caring about the customer, so evident every step of the way. The ultimate indignancy, after all that, could not get the check or the waiter to take our payment and got to wait another inordinate amount of time to pay for an awful experience. What a shame. Go to a good restaurant where there is a committment to the product and the customer, most anywhere would do that better than the Blue Room does. Last experience included surly woman at desk; friend who tried to book an event changed restaurant because of nasty woman on phone.
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