Berk's Store

Doesn't Recommend

kakuya

Joined 2 years ago

Sold me UGGs that were different colors!. I ordered UGGs online from berkshoes. They were different colors, but I didn't check at first and wore it once before noticing. I emailed them and they didn't solve my dilemma.

I don't think this store is good.

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luckymetm

Joined 7 years ago

attitude adjustment. The store has a good selection at decent prices. However, the clerks seemed bothered and annoyed with the customers! I thought it was just me but when I watched their interactions with other customers I saw more of the same. Some of the customers actually looked a little confused by it. Life's too short to be so unhappy girls. Find another job!

Doesn't Recommend

nbrooks

Joined 8 years ago

BAD SERVICE!!!!!!. I received a pair of boots this Christmas but they were a half size too small. When my boyfriend gave me the receipt to get an exchange, the receipt had the wrong year and date on it. When I brought them to the store I was told that I bought them a year ago and theres no way my boyfriend bought them a couple of days ago. I pleaded with them that my boyfriend had just been there and clearly the shoes were not worn so why couldn't I just get a simple exchange. I told them I let them know the date was wrong on the receipt because I figured it was a problem with their cash register. They took the receipt from me and told me they couldn't help me. Most unfriendly and unprofessional sales people I have ever met!

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Contributor

Joined 10 years ago

Editorial Review by Citysearch Staff. Harvard Square shoe store stocks men's and women's brands including Uggs, Steve Madden, Converse, Saucony, Puma, Birkenstock and more.