(617) 492-9511
50 JFK St
Cambridge,
MA
02138
42.3719
-71.1204
Neighborhood: Riverside
What People Are Saying About Berk's Store
The Editor
Contributor
Citysearch
Harvard Square shoe store stocks men's and women's brands including Uggs, Steve Madden, Converse, Saucony, Puma, Birkenstock and more.
02/02/06
attitude adjustment
by luckymetm at Citysearch
The store has a good selection at decent prices. However, the clerks seemed bothered and annoyed with the customers! I thought it was just me but when I watched their interactions with other customers I saw more of the same. Some of the customers actually looked a little confused by it. Life's too short to be so unhappy girls. Find another job!
- Pros: selection, prices
- Cons: rude staff
12/28/05
BAD SERVICE!!!!!!
by nbrooks at Citysearch
I received a pair of boots this Christmas but they were a half size too small. When my boyfriend gave me the receipt to get an exchange, the receipt had the wrong year and date on it. When I brought them to the store I was told that I bought them a year ago and theres no way my boyfriend bought them a couple of days ago. I pleaded with them that my boyfriend had just been there and clearly the shoes were not worn so why couldn't I just get a simple exchange. I told them I let them know the date was wrong on the receipt because I figured it was a problem with their cash register. They took the receipt from me and told me they couldn't help me. Most unfriendly and unprofessional sales people I have ever met!
- Pros: Great prices, Nice Shoes
- Cons: Unfriendly, Prententious, RUDE
