Concepts

Recommends

shoelover14

Joined 4 years ago

Ok, Good selection of shoes. I have purchased a few times from the tannery. I have not tried to return anything thankfully!!!

The staff are not great but be persistant and check out as many styles and sizes as you like! Its your money!!!!!!

You can get good deals here. I got John Fluevogs here with a 30% discount. They were full price in the Newbury street store.

Great selection of shoes. The staff were ok.

In the Brattle street store I asked to try on a pair of shoes. I asked for size 8. The girl brought me out size 7.5 and 8.5 but not the 8. THe shoe came in 8 also but she couldn't bring it out initially LOL.



Its still better than buying from Zappos who are in Kentucky! Local jobs at least

Doesn't Recommend

RomyIzzy

Joined 5 years ago

DO NOT SHOP HERE!!!. This place has the WORST customer service and return policy. I bought a pair of expensive shoes for work and was fit wrong by the salesman. I brought them back the next day and the refused to return my money. They only offer store credit but they have few sizes available and will not order shoes for you if they do not have your size. I sent a complaint to customer service online and they never responded to me. If you are going to buy expensive shoes like Danskos, UGGs or Berks, go somewhere reliable that will not scam you!!

Doesn't Recommend

bostonnight

Joined 6 years ago

Wrost Shoe store ever in Boston & Cambridge. This place is like the getto, The owner Sam aka Al Bundy need to see shink, I couldn't understand one word the guy was saying, he speaks 100 words a second. If you want good shoe that the Tannery sells go to Marshall's. I got the same pair for more then half the price

Doesn't Recommend

sliceness

Joined 6 years ago

DO NOT BUY HERE!. This place has expensive shoes, rude people, and an attitude that's just horrible.

I understand if a store does not want to accept returns on sales, but what kind of retail store doesn't accept returns on fully-priced merchandise?! If the people were helpful, attentive, and nice, I wouldn't mind as much, but when people look down on you, don't give you the time of day, and treat you like trash, forget about it.

Doesn't Recommend

ihatethetannery

Joined 6 years ago

STAY FAR AWAY FROM THE TANNERY IF YOU HAVE SELF RESPECT. "CAN WE PLEASE START A PETITION TO PUT THIS PLACE OUT OF BUSINESS???

have had the worst experience ever this past weekend at the tannery. AVOID IT ALL COSTS!! the attitude, indifference, and general lack of respect for the customers makes me sick. I tried to return a pair of boots not knowing about their dumb no return policy and i was made to feel so worthless. I actually got a wave of the hand dismissal from the owner! how dare he ?? i have never been treated so poorly and so rudely in my life and I intend to do whatever i can to make sure that no one shops at the Tannery anymore. I have already contacted the boston business bureau and i also intent to contact my lawyer. What they are doing with the no return policy is illegal; it must be clearly stated on the receipt and it does not show anywhere except for a small sign in the store that sales are final.

RUDE RUDE RUDE. this was the first and last time i shop there. I also intend to write to FRYE boots and let them know the shady people they are in business with. Stay away from the Tannery if you value yourself as a person.

Recommends

gman094

Joined 8 years ago

good selection of nike's, adidas, and other shoes. My friend and I wanted to check this place because we heard they stock some cool sneakers like different air force 1's that are sorta difficult to find in stores. Took us a while to find it because its downstairs off brattle street and in the back of another store. Decent selection of shoes, but nothing really rare. If you're looking for a cool pair of sneakers check it out but don't expext to find anything rare. Also has a good range of funky/cool tee-shirts and sweatshirts.

Doesn't Recommend

pump_it

Joined 7 years ago

buyer beware!!!!. These guys are jerks! They actually allow you to bargain with them if you are the right person. Just because you own half of Boston doesn't mean you have to be heartless pigs. 1 visit and you will see what I mean. For example, Classic Tall Uggs have an msrp of $140 which is right around where everyone charges. They charge $189. Way to spread the holiday spirit! Will never visit again and will bad mouth them to my grave!

Recommends

Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. Shoe brands including Asics, Uggs and Lacoste, plus Rainbow sandals, Seven For All Mankind jeans, North Face outerwear and more.

Recommends

andreamdhart

Joined 9 years ago

fabulous!. when I first went into the tannery I was taken back by all of the shoes that they offered, and the sales that they were promoting. I am a student in the boston area, and am constatly looking for good deals, the sales person asked me if I was a student, and they gave me 15% off. Since then I have been an avid fan of the tannery. In boston its difficult to find good deals on high quality stuff, so at the tannery you will find that! Through shoes, fashion clothing, snowboarding stuff and serious outdoor appareal! I highly recommend them, also the sales people that are fabulous are, Majer, Tarek, and Andrew!

Recommends

miera

Joined 10 years ago

Rude Staff. -Brought me a pair of shoes, one with a missing insole. I pointed this out and the clerk looked annoyed and went to the back to "find it", returned with two different insoles in the pair. Unacceptable.

-One store didnt have my size. I asked the clerk if he could call the other store to check the size, he immediately said he knew they didnt have them. I wanted the shoes that day, so I said I would check more stores before asking them to order. He acted very upset and kept trying to convince me that they would arrive in the next 2 days. I stood by my preference to keep looking around town and he acted exasperated and told me that if I did end up placing an order to make sure that I told whomever was working that it was HIS sale.

Yikes.

Not worth the hassle.