09/25/07

Great service and work!

by rtwill

Very satisfied with my experience. The employees were very pleasant and honest - instead of replacing the panels they were able to repair them to look like new. I was referred to this place from my local BMW dealer and would definitely go back again.

• Pros: Fast Service; Ethical; Highly Regarded Shop in Area
• Cons: None

08/24/07

Quality performance and great customer service

by dft002

I couldn't be more pleased with the service at Boston Village. It was the first place I visited when I needed to get my BMW fixed. The damage was all cosmetic but in several areas (trunk, hood, right rear quarter) including the windshield. Peter handled everything from start to finish, from providing advice on working with insurance to finding a windshield replacement vendor. He even coordinated the replacement of the Autobahn (clear plastic covering the front bumper) when all the work was finished. The car looks brand new despite being 3 years old. I would definitely take my car back there if I ever need work done on it again.

05/10/07

Impeccable repair work, great customer service

by jmharrington

Boston Village Auto Body just repaired my Mazda 3 after an accident. The front was crumpled, it needed a new hood and bumper - along with lots of other repairs, and it looks better than it did before the accident - everything matches perfectly, and it drives like a dream! In addition, while repairing the car, they found more damage that required two supplemental insurance appraisals, and they handled everything with my insurance company - it was painless, and I didn't have to lift a finger. I will definitely bring my car back here in the future.

• Pros: Customer service is great, repair work was perfect
• Cons: a bit on the slower side, but that was more due to the insurance hassles than the repair shop